Purpose
1.2. Ensure reminders are customized, scheduled, and actionable, containing payment links, due dates, and escalation details.
1.3. Provide audit trails and digital logs for compliance, dispute resolution, and operational transparency.
Trigger Conditions
2.2. Database event (new payment due, payment received, payment overdue).
2.3. Tenant CRM update (lease start/end, agreement renewal, tenant profile changes).
2.4. API invocation from property management systems or accounting software.
Platform Variants
- Feature/Setting: SMS API
- Description: Send SMS reminders via programmable messaging. Configure using registered sender number and messaging template.
3.2. SendGrid
- Feature/Setting: Mail Send API
- Description: Dispatch automated email reminders using dynamic templates and tenant list.
3.3. Mailgun
- Feature/Setting: API v3/messages
- Description: Automate and track bulk email reminders with custom variables per recipient.
3.4. Plivo
- Feature/Setting: SMS API
- Description: Configure SMS triggers for specific tenants; set up sender ID and schedule parameters.
3.5. Nexmo (Vonage)
- Feature/Setting: SMS API
- Description: API for sending localized, multi-language SMS reminders.
3.6. AWS SES
- Feature/Setting: SendEmail
- Description: Automate transactional email reminders from verified domain and monitor bounces.
3.7. Microsoft Outlook (Graph API)
- Feature/Setting: /sendMail endpoint
- Description: Schedule email reminders on behalf of property manager mailbox.
3.8. Google Workspace (Gmail API)
- Feature/Setting: users.messages.send
- Description: Automate reminder email delivery from authorized business accounts.
3.9. Slack
- Feature/Setting: chat.postMessage
- Description: Forward reminders to property manager group for oversight or escalation.
3.10. WhatsApp Business API
- Feature/Setting: /messages endpoint
- Description: Send template-approved payment reminders over WhatsApp.
3.11. Facebook Messenger Platform
- Feature/Setting: Send API
- Description: Send instant or scheduled reminders to tenants who subscribed via Messenger.
3.12. HubSpot
- Feature/Setting: Workflows & CRM API
- Description: Trigger reminders and send transactional messages using contact properties.
3.13. Salesforce
- Feature/Setting: Workflow Rules & Messaging
- Description: Automate reminder emails/SMS based on Opportunity (lease/rent payments) stage.
3.14. Zoho CRM
- Feature/Setting: Automation Rules & Email/SMS Integration
- Description: Configure rent reminders for contacts using workflow conditions.
3.15. ActiveCampaign
- Feature/Setting: Automation builder (Email & SMS actions)
- Description: Set up campaigns for scheduled rent notifications.
3.16. ClickSend
- Feature/Setting: SMS and Email API
- Description: Automate SMS & email reminders from verified apartment agency account.
3.17. MessageBird
- Feature/Setting: SMS API endpoint
- Description: Multi-country SMS scheduling for diverse tenant bases.
3.18. Infobip
- Feature/Setting: SMS/Messaging API
- Description: Streamline global SMS delivery with fallback and delivery status tracking.
3.19. Pipedrive
- Feature/Setting: Workflow Automation + Messaging addon
- Description: Trigger tenant reminders using deal/activity deadlines.
3.20. Bitrix24
- Feature/Setting: CRM Automation + SMS/Email connectors
- Description: Rule-based rent reminders tied to contact or deal stages.
Benefits
4.2. Increases on-time payments and improves cash flow reliability.
4.3. Delivers professional, consistent tenant communications.
4.4. Maintains digital logs for audit and reduces compliance risk.
4.5. Supports multi-channel communication to increase open/read rates.
4.6. Scales with agency growth without additional staffing.