Audit trail logs for all transactions

Purpose

1.1. To capture, record, and archive every transaction, modification, and access event across systems in an airport shuttle service environment.
1.2. Ensures strict regulatory compliance, enables forensic analysis, supports dispute resolution, and facilitates transparent reporting and analytics for professional ground transportation operations.
1.3. Provides centralized, time-stamped, user-specific logs for auditing client bookings, driver assignments, payment processing, schedule changes, and admin overrides.

Trigger Conditions

2.1. Any record creation, update, or deletion within booking, payment, or scheduling modules.
2.2. User logins, administrative privilege usage, or API access events.
2.3. Scheduled reporting cycles or on-demand audit queries.

Platform Variants

3.1. Salesforce
• Feature/Setting: Platform Events and Event Monitoring API; configure trigger on booking/payment objects for log capture.
3.2. Microsoft Power Automate
• Feature/Setting: “When an item is modified” trigger; connect to SharePoint or SQL, log transaction fields.
3.3. Google Cloud Logging
• Feature/Setting: Audit Log Sinks; configure for specific GCP service APIs used in shuttle management.
3.4. AWS CloudTrail
• Feature/Setting: Event History and Data Events capture; enable for EC2, S3, Lambda used by shuttle platform.
3.5. Zapier
• Feature/Setting: “New Record in View” (Airtable) or webhook triggers to Google Sheets or Logger app.
3.6. Make (Integromat)
• Feature/Setting: Watch event for “Transaction Created” modules; log record to a Database or CSV in Drive.
3.7. ServiceNow
• Feature/Setting: Business rules to capture incident and change request logs into audit tables.
3.8. SAP Cloud Platform
• Feature/Setting: Audit Log Service API; configure for each shuttle transaction service.
3.9. Oracle Cloud Audit
• Feature/Setting: Audit Service; set for database and API endpoints for shuttle bookings/payments.
3.10. Jira Service Management
• Feature/Setting: Automation rules to log ticket/changelog history.
3.11. Splunk
• Feature/Setting: HTTP Event Collector (HEC); log inputs from shuttle management systems via REST.
3.12. DataDog
• Feature/Setting: Custom Event API; push shuttle service transaction logs with metadata.
3.13. MongoDB Atlas
• Feature/Setting: Database Auditing; configure for collections holding shuttle transactions.
3.14. QuickBooks Online
• Feature/Setting: Webhooks and Audit Log API; monitor changes to invoices/payments.
3.15. Slack
• Feature/Setting: Incoming Webhooks to #audit-log channel on key transaction events.
3.16. Trello
• Feature/Setting: Butler Automation; “Card moved or updated” logs to an audit board.
3.17. Google Sheets
• Feature/Setting: Apps Script to append row on each booking or payment event trigger.
3.18. Azure Monitor
• Feature/Setting: Diagnostic Settings to write event and transaction logs to Log Analytics.
3.19. HubSpot
• Feature/Setting: Workflow automation for logging deal changes to custom audit object.
3.20. PostgreSQL
• Feature/Setting: pgaudit extension; enable for all DML on shuttle transaction tables.
3.21. Intercom
• Feature/Setting: Webhooks for conversation events captured to central log via API.
3.22. monday.com
• Feature/Setting: Automation recipes like “When status changes, create update in log board.”

Benefits

4.1. Ensures traceability and accountability for all shuttle business processes.
4.2. Reduces audit preparation time and operational risk.
4.3. Enables rapid response to regulatory investigations or client disputes.
4.4. Centralizes disparate platform events for comprehensive analytics and reporting.
4.5. Boosts confidence for enterprise partners and compliance bodies.