Survey data collection and analysis

**Purpose**

1.1. Gather timely feedback from clients, caregivers, and staff on care quality, regulatory compliance, and program effectiveness to drive continuous improvement and ensure industry certification and adherence to Adult Day Care regulations.
1.2. Automate the distribution, collection, and aggregation of survey data for audits, required compliance reporting, and quality assurance evaluations.
1.3. Enable real-time monitoring, rapid incident response, and data-driven decision-making for both internal management and external regulatory bodies.

**Trigger Conditions**

2.1. Periodic triggers (e.g., monthly, quarterly) for routine feedback cycles.
2.2. Event-based triggers (e.g., discharge, completion of care episode, regulatory updates).
2.3. On-demand triggers by compliance officers or management for unscheduled audits or incident investigations.

**Platform Variants**

3.1. SurveyMonkey
• API: v3 Create Survey, Collect Responses — auto-generate new surveys, collect response payloads.
3.2. Google Forms
• Feature: Form Submission Webhook — use Apps Script to trigger webhook on each submission.
3.3. Typeform
• Endpoint: Responses API — fetch structured answer sets for batch import on schedule.
3.4. Microsoft Forms
• Setting: Office 365 Connector — forward submissions via Power Automate.
3.5. Jotform
• API: GET /form/{id}/submissions — retrieve all new responses after survey closes.
3.6. Zoho Survey
• Setting: Webhook Rule — POST responses as they are submitted.
3.7. Qualtrics
• API: Responses Export Automation — extract results for compliance review.
3.8. Formstack
• Feature: Integration Actions — push survey data to database or CRM.
3.9. Alchemer (SurveyGizmo)
• API: v5 Survey Response List — scheduled pulls for reporting.
3.10. SurveySparrow
• Endpoint: Webhook Notification — direct POST to secure endpoint on response.
3.11. Airtable
• API: Create Record in “Survey Results” table — store parsed responses.
3.12. Salesforce
• Object: Custom “Survey_Response__c”— auto-create record on every new submission.
3.13. Power BI
• Connector: Azure Dataflow — ingest batched survey results for live analytics dashboard.
3.14. Trello
• Power-Up: Card Creation from Response — log survey actions as workflow items.
3.15. HubSpot
• Workflow: Trigger on New Form Submission — launch quality improvement automation.
3.16. Slack
• Feature: Incoming Webhook — notify compliance team on critical feedback detected.
3.17. Mailchimp
• API: Campaign Trigger — distribute survey invitations on predefined schedules.
3.18. Zendesk
• Automation: Ticket Generation from Feedback — assign issues for follow-up.
3.19. Freshdesk
• Feature: Feedback Widget — auto-log survey input as support tickets.
3.20. AWS Lambda
• Event Handler: Process Raw Survey Payloads — store, score, and flag outliers.
3.21. Google Sheets
• API: Append Row — log each new entry for ongoing tracking.
3.22. Asana
• Rule: Create Task from Submission — assign compliance action items.

**Benefits**

4.1. Ensures timely, structured collection of required survey data for statutory and internal audits.
4.2. Accelerates compliance reporting cycles by centralizing all feedback and analytics.
4.3. Reduces manual errors and lost feedback via automated reminders and secure integration.
4.4. Provides actionable insights for continuous care improvement and risk mitigation.
4.5. Enhances transparency and accountability in adult day care operations.