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HomeAutomated allergen update notificationsReporting & ComplianceAutomated allergen update notifications

Automated allergen update notifications

Purpose

1. Ensure timely alerts to staff and stakeholders when allergen ingredients or menu changes occur.

2. Maintain compliance with food safety standards such as FDA, FASTER Act.

3. Reduce manual effort in monitoring and communication of allergen updates.

4. Provide transparent, up-to-date allergen information to guests and regulators.

5. Support regular internal and external audits with comprehensive allergen change logs.


Trigger Conditions

1. Allergen information updated in inventory management or POS.

2. Menu item creation or modification flagged as containing a new allergen.

3. Supplier sends updated ingredient or specification list.

4. Scheduled compliance review flags relevant changes.

5. Manual trigger by kitchen manager or compliance staff in case of urgent update.


Platform Variants


1. Slack

  • Feature: Webhooks/API — Post allergen updates to designated compliance channel.
  • Sample: Incoming Webhook to #allergen-alerts with update message JSON.

2. Microsoft Teams

  • Feature: Connectors/API — Adaptive Cards for interactive allergen notifications.
  • Sample: Flow sending allergen changes to "Compliance" channel using Teams API.

3. Twilio SMS

  • Feature: Programmable Messaging — Automated SMS to managers/staff on change.
  • Sample: Send message via "Create Message" API with allergen detail.

4. SendGrid

  • Feature: Transactional Email API — Email notification on every allergen update.
  • Sample: POST to /mail/send with HTML allergen change summary.

5. Mailgun

  • Feature: Messages API — Bulk email dispatch for allergen updates to distribution list.
  • Sample: POST to /messages with recipient and allergen update content.

6. PagerDuty

  • Feature: Events API — Trigger or acknowledge on-call alert for urgent allergen addition.
  • Sample: POST to /v2/enqueue with "trigger" action for new allergen.

7. Salesforce

  • Feature: Process Builder/Flow — Auto-create case on allergen update for compliance tracking.
  • Sample: Create record in "Compliance Case" on field change.

8. Google Chat

  • Feature: Webhook — Bot posts allergen update cards in food safety room.
  • Sample: Send POST request to webhook URL with message card.

9. Asana

  • Feature: Tasks API — Create compliance task for each allergen change.
  • Sample: POST to /tasks with allergen update as task description.

10. Jira

  • Feature: Issue Creation API — Log allergen update as compliance issue.
  • Sample: POST to /rest/api/3/issue with details in summary/description.

11. Zendesk

  • Feature: Ticket API — Generate compliance ticket per allergen change.
  • Sample: POST to /api/v2/tickets with allergen update content.

12. Trello

  • Feature: Cards API — Add allergen change card to compliance board.
  • Sample: POST /1/cards with allergen data in description.

13. Discord

  • Feature: Webhook — Post allergen change alert in operations channel.
  • Sample: Send POST to webhook with allergen info embed.

14. HubSpot

  • Feature: Workflows/Contact Property Update — Notify contacts assigned for compliance.
  • Sample: Trigger workflow on custom allergen property update.

15. Airtable

  • Feature: Automation — Append allergen update row in compliance log.
  • Sample: Write to compliance table via API with details.

16. Monday.com

  • Feature: Automations/API — Add allergen update item in compliance board.
  • Sample: Create new item via API with allergen info in column.

17. Shopify

  • Feature: Webhooks/API — Trigger allergen notifications on menu/catalog change.
  • Sample: Subscribe to product update webhook and forward details.

18. Zapier

  • Feature: Automation Workflow — Route allergen changes to multiple apps.
  • Sample: Set trigger on data change, actions for notifications.

19. Notion

  • Feature: Database Update — Add allergen log entry in compliance page.
  • Sample: Create database entry with allergen details via integration.

20. Freshdesk

  • Feature: Ticket API — Auto-open ticket for each update, assign to compliance team.
  • Sample: POST /api/v2/tickets with allergen change details.

Benefits

1. Zero lag in compliance communication; ensures food safety.

2. Minimizes risk of regulatory penalties and customer harm.

3. Clear, auditable notification history for internal and external audits.

4. Multi-channel, role-based alerts match restaurant workflows.

5. Reduced staff workload and human error in manual communications.

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