Integration with third-party reservation platforms

Purpose

1.1. Automate integration between a Spanish Grill’s booking flow and third-party reservation systems to synchronize tables, availability, guest details, and event bookings.
1.2. Automates centralization of reservation data, reduces double bookings, and enables seamless automated event management coordination.
1.3. Supports automating timely updates of guest lists, deposits, cancellations, and confirmations across multiple platforms.

Trigger Conditions

2.1. New reservation or event booking is created, updated, or canceled on any linked platform.
2.2. A dining slot becomes available due to automated cancellations or no-shows detected.
2.3. Pre-defined automation schedule for syncing with third-party reservation APIs (e.g., every 10 minutes or live webhooks).

Platform Variants

3.1. OpenTable
• Feature/Setting: "Reservation API" — automate sync of new/updated reservations.
• Configuration: API endpoint `/v2/reservations`; automate OAuth2 token setup.

3.2. Resy
• Feature/Setting: "Venue API" — automates table and guest data pulling.
• Configuration: Use endpoint `/api/restaurant/reservations`.

3.3. Bookatable
• Feature/Setting: "Table Management API" — automate table allocation and updates.
• Configuration: Integrate via REST calls to `/manage/tables`.

3.4. SevenRooms
• Feature/Setting: "Reservation Events Webhook" — automated notification intake.
• Configuration: Register webhook for `reservation.created` and `reservation.canceled`.

3.5. Quandoo
• Feature/Setting: "Partner API" — automates guest information sync.
• Configuration: Use endpoint `/api/v1/reservations`.

3.6. GuestCenter
• Feature/Setting: "Booking Management API" — automate reservation status checks.
• Configuration: Poll `/reservations/status`.

3.7. Yelp Reservations
• Feature/Setting: "Reservation Sync API" — automates importing new bookings.
• Configuration: Setup REST trigger for reservation creation.

3.8. Tablein
• Feature/Setting: "API Access Module" — automate availability and booking sync.
• Configuration: API endpoint `/bookings`.

3.9. Eat App
• Feature/Setting: "Bookings Webhook" — automator for real-time updates.
• Configuration: Register for events via `/api/webhooks`.

3.10. Reserve with Google
• Feature/Setting: "Actions on Google API" — automate fetching new reservations.
• Configuration: Endpoint `/v1actions/bookings`.

3.11. TableAgent
• Feature/Setting: "Public API" — automates cross-platform reservation pulling.
• Configuration: Use `/api/reservation/list`.

3.12. Tock
• Feature/Setting: "Partner API" — automates event bookings and modifications.
• Configuration: Use `/api/events/bookings`.

3.13. Eveve
• Feature/Setting: "Reservation Data Feed API" — automated nightly guest-list sync.
• Configuration: FTP/XML schedule import.

3.14. SimpleERB
• Feature/Setting: "Push Notification Webhook" — automates instant reservation pulls.
• Configuration: Webhook `/notifications/new_booking`.

3.15. Zomato Book
• Feature/Setting: "Booking API" — automate new guest details and updates.
• Configuration: REST API `/api/booking/updates`.

3.16. TheFork (LaFourchette)
• Feature/Setting: "API Integration" — automates multilingual guest data.
• Configuration: Use `/api/reservations`.

3.17. NowBookIt
• Feature/Setting: "API/Webhook" — automator for guest booking management.
• Configuration: Register webhooks on `/api/events`.

3.18. HostMe
• Feature/Setting: "Reservation API" — automate manage tables/guests.
• Configuration: REST endpoint `/api/tableManagement`.

3.19. DineTime
• Feature/Setting: "Partner API" — automates guest entry and time settings.
• Configuration: API `/api/v1/reservations`.

3.20. Wisely
• Feature/Setting: "Booking Data API" — automates loyalty event bookings.
• Configuration: API endpoint `/api/loyalty_bookings`.

3.21. ReserveOut
• Feature/Setting: "Reservation Webhook" — automate data pulls from integrations.
• Configuration: Register `booking.created` and `booking.canceled` webhooks.

Benefits

4.1. Automates double-booking detection and dynamic seating optimization.
4.2. Automator for real-time updates avoids manual entry errors and automates guest communication triggers.
4.3. Reduces staff handling time by automated guest list and dietary preference sync across systems.
4.4. Enables automatable, centralized reporting and analytics for all reservation sources.
4.5. Supports event scheduling automations, freeing teams to focus on guest experience.
4.6. Ensures automated compliance with booking channel rules and data privacy standards.