Purpose
1. Automate the real-time update of table availability within Czech restaurant operations to ensure incoming reservations, walk-ins, cancellations, and modifications are instantly reflected across booking platforms, POS systems, digital signage, and staff dashboards.
2. Provides an automatedly synchronized process, reducing manual errors, double bookings, and improving guest experience through automation of all seat management touchpoints.
3. Centralizes table status, automates notifications to staff and guests, and supports dynamic restructuring of dining room layouts to maximize occupancy.
Trigger Conditions
1. New reservation made via web, app, or phone integration.
2. Reservation canceled or modified by guest or manager.
3. Table marked as occupied or cleared in POS or staff dashboard.
4. Walk-in guest added or exited by host/staff terminal.
5. Operational opening/closing hours changes for special events or private bookings.
Platform Variants
1. OpenTable
- Feature/Setting: Automate table_status webhook; configure webhook endpoint to auto-update CRM or digital signage on table status change.
2. Resy
- Feature/Setting: Automator via Reservation Webhooks API, push updates to POS/CRM using reservation_status and table_availability events.
3. Google Reserve
- Feature/Setting: Configure Google Reserve API for automated syncing of booking slots and availability adjustments through PATCH endpoints.
4. Yelp Reservations
- Feature/Setting: Enable API-driven table_status updates, connect Reservation Update webhook to trigger automated record updates.
5. Tablein
- Feature/Setting: Automated webhook listener for new or modified bookings; update internal system via exposed REST API.
6. SevenRooms
- Feature/Setting: Automate with Reservation Status Webhook; POST updates to designated endpoints for real-time guest flow.
7. Quandoo
- Feature/Setting: API automation to PATCH table availability; webhook triggers for event-driven updates.
8. GuestBridge
- Feature/Setting: Automate reservations and walk-in tracker API; auto-sync to signage/display.
9. Square POS
- Feature/Setting: Automation via Orders API webhooks for "order completed" to clear a table automatically.
10. Toast POS
- Feature/Setting: Table status webhook; automate update to REST endpoint for table management system.
11. Lightspeed Restaurant
- Feature/Setting: Automate Table Service API, webhook on “table status change” — push status to digital signage.
12. Upserve POS
- Feature/Setting: Automate Reservations API, Bookings Webhooks, auto-update guest waiting list in real-time.
13. Zoho Creator
- Feature/Setting: Automate API Form Submission; configure workflow automation on form submission or record update.
14. Salesforce
- Feature/Setting: Automate Process Builder or Flow Orchestrator for table status change, integrates with external table management systems via API.
15. Zapier
- Feature/Setting: Automate chain of triggers/actions, e.g., “Calendar Event Created” initiates table status update.
16. Microsoft Power Automate
- Feature/Setting: Automator with HTTP webhook trigger, integrate with Excel, Outlook, and custom apps to update availability.
17. Slack
- Feature/Setting: Automation with Incoming Webhook; send notification to staff about changes in table status.
18. Google Sheets
- Feature/Setting: Automate via Apps Script; on-edit trigger pushes table changes to reservation system API.
19. HubSpot
- Feature/Setting: Automate workflows for contact updates when table booked/freed; CRM field updated instantly.
20. Webflow
- Feature/Setting: Form Submission automation triggers API call to backend which updates booking calendar/display.
21. Firebase
- Feature/Setting: Firestore Trigger automatically listens for changes in availability, updates signage/app in real-time.
22. Airtable
- Feature/Setting: Automate with Table Change trigger; integration webhook pushes “status updated” to connected devices or CRM.
23. Twilio SMS
- Feature/Setting: Automatedly notify guests or staff of last-minute availability using Programmable Messaging API when table status changes.
24. SendGrid
- Feature/Setting: Automated reservation confirmations/cancellations using transactional templates, triggered by table status webhook.
Benefits
1. Automator reduces manual updating, freeing staff for guest service.
2. Automation minimizes double bookings, increases revenue through faster turnover.
3. Automated notifications enhance guest satisfaction by ensuring timely updates.
4. Automatedly synchronized operations enable scalable table management even during high-volume periods.
5. Automation ensures all stakeholders always see real-time table availability.
6. Automates data collection for analytics and operational improvement.