Purpose
1.2. Seamlessly collect reservation data from booking channels, allocate tables instantly, update digital layouts, and notify staff and diners.
1.3. Minimize manual errors, reduce wait times, enhance guest experience, and optimize table utilization for Andhra restaurants focusing on Andhra cuisine.
Trigger Conditions
2.2. Walk-in guest enters headcount and preference at POS/kiosk.
2.3. Change or cancellation in existing booking.
2.4. Table marked as cleaned or vacated in backend.
2.5. Special requests flagged by guest or host.
Platform Variants
3.1. Twilio Programmable SMS/API
• Feature/Setting: Trigger SMS on reservation submission; configure webhook to invoke allocation function.
3.2. SendGrid Web API
• Feature/Setting: Auto-send email confirmations with allocation details via Transactional Templates API.
3.3. Zapier Webhooks
• Feature/Setting: Route booking data from source app to allocation engine; map triggers and actions.
3.4. Google Calendar API
• Feature/Setting: Sync table bookings as calendar events; configure insert event endpoint.
3.5. Microsoft Power Automate
• Feature/Setting: Template flow triggers on form response, calls allocation logic, and notifies teams.
3.6. Square POS API
• Feature/Setting: On new reservation/payment, push data to custom logic that allocates table and updates POS.
3.7. Salesforce REST API
• Feature/Setting: Log reservation as lead/opportunity, invoke assignment routine via Process Builder.
3.8. HubSpot Workflow Automation
• Feature/Setting: Set workflow with triggers on booking form submit, allocates table, sends email.
3.9. Wix Bookings API
• Feature/Setting: On eventBooked trigger, run backend allocation script, update dashboard.
3.10. Shopify Flow
• Feature/Setting: For restaurant stores, trigger when booking is created, run allocation action via Flow App.
3.11. AirTable Automations
• Feature/Setting: On new/updated reservation record, script allocation function, update fields.
3.12. Notion API
• Feature/Setting: Add or update database item, trigger webhook, hook into allocation script.
3.13. Slack Incoming Webhooks
• Feature/Setting: Notify allocation outcome in F&B admin channel, provide quick reallocation options.
3.14. Discord Bot API
• Feature/Setting: Post allocation details to kitchen or floor team channel upon new bookings.
3.15. Google Apps Script (G Suite)
• Feature/Setting: Automation on Sheets forms, match slot with table, auto-email confirmation.
3.16. Trello Automation (Butler)
• Feature/Setting: When card added (reservation), run set of rules/scripts to allocate table and advance card.
3.17. Calendly Webhooks
• Feature/Setting: OnConfirmedEvent trigger, run external script for allocation, post allocation details.
3.18. Typeform Integration
• Feature/Setting: Submit triggers webhook, sends size and preference to backend allocation logic.
3.19. Booking.com API
• Feature/Setting: On reservation event, parse guest request, run allocation, sync status back to system.
3.20. Resy API
• Feature/Setting: New reservation triggers allocation script, auto-updates table map on Resy dashboard.
3.21. Toast POS API
• Feature/Setting: Reservation/order triggers allocation routine in backend, reflects on Toast front-end.
Benefits
4.2. Increases guest satisfaction through rapid, accurate, and preference-based seating.
4.3. Optimizes space and turn-around times for higher revenue per shift.
4.4. Provides instant notifications to staff and diners, improving operational efficiency.
4.5. Integrates with multiple reservation and POS systems, ensuring future scalability.