Integration with third-party reservation platforms

Purpose

1.1. Automate the synchronization, management, and confirmation of reservations between internal systems and third-party platforms for Modern British restaurants.
1.2. Automatically manage updates, cancellations, modifications, and reminders for reservations to reduce staff workload.
1.3. Enable automated communications with customers and staff based on reservation status changes for a seamless dining experience.
1.4. Centralize reservation data for analytics, loyalty, and marketing automation.

Trigger Conditions

2.1. New reservation created or updated on any connected third-party reservation platform.
2.2. Reservation canceled or modified on the external booking system.
2.3. Time-based automator: Send reminders (e.g., 24 hours before booking).
2.4. Status change or confirmation on an internal or external reservation system.

Platform Variants

3.1. OpenTable
• Feature/Setting: API “reservations.create”, configure webhook for automated reservation ingestion.
3.2. Resy
• Feature/Setting: API “Bookings Endpoint”, auto-sync new/updated bookings with internal automating flow.
3.3. Bookatable
• Feature/Setting: Outbound integration via “Partner API”, automate form-data pulls on schedule.
3.4. Quandoo
• Feature/Setting: “Reservation Notifications” webhook; automate updates to CRM on every event.
3.5. SevenRooms
• Feature/Setting: “Guest API”; auto-pull guest data on reservation triggers.
3.6. Eveve
• Feature/Setting: “Real-time feed” for automatedly fetching booking changes.
3.7. Yelp Reservations
• Feature/Setting: API “Notification Webhooks”, automatedly handle new reservations.
3.8. Tablein
• Feature/Setting: “Appointments API” for automated reservation capture.
3.9. Eat App
• Feature/Setting: “Reservation API” integration for automating confirmations.
3.10. Restarone
• Feature/Setting: Automated webhook listener for new/modified reservations.
3.11. Reserve with Google
• Feature/Setting: “Bookings API” polling; auto-update internal reservation database.
3.12. Tock
• Feature/Setting: “Orders & Reservations API”; automate status sync.
3.13. TableAgent
• Feature/Setting: API push/pull flows for automating cancellations and confirmations.
3.14. ResDiary
• Feature/Setting: “Reservation Webhooks” and push API for automating status changes.
3.15. GuestBridge
• Feature/Setting: Post-reservation event hook to automate customer confirmation emails.
3.16. TableCheck
• Feature/Setting: “Booking Events” API for automating cross-platform update.
3.17. Zenchef
• Feature/Setting: Webhook notifications for automated CRM integration.
3.18. Wix Bookings
• Feature/Setting: “onBookingCreated” automatable trigger for downstream processing.
3.19. Square Appointments
• Feature/Setting: “Booking.updated” webhook for automating sync to in-house platform.
3.20. GloriaFood
• Feature/Setting: Automated “Reservations API” events for order-routing.

Benefits

4.1. Automated reservation management reduces no-shows and double bookings.
4.2. Automation streamlines staff workflows and reduces manual entry errors.
4.3. Automating communications improves customer engagement and loyalty.
4.4. Centralized automating of reservation data enhances analytics for business growth.
4.5. Integration automation allows Modern British restaurants to scale operations with minimal friction.
4.6. Automatedly triggers personalized marketing flows, boosting retention and upsell opportunities.
4.7. Maintains up-to-date availability, maximizing seat occupancy through automation.