Safety and Regulatory CompliancePurpose
1.2. Deliver multi-channel notifications (SMS, email, voice, app alert) to authorized personnel, security, and relevant government authorities.
1.3. Ensure automated incident logging, escalation management, and audit trail generation to fulfill safety and regulatory obligations for government-managed aviation facilities.
Trigger Conditions
2.2. Badge access system logs denied entry or use of invalid credentials.
2.3. Surveillance (CCTV/AI) anomaly or manual operator flag.
2.4. Scheduled area usage not matching with authorized plan.
2.5. External system (e.g., remote radar) indicates unauthorized activity.
Platform Variants
3.1. Twilio
• Feature/Setting: SMS/Voice API – Configure SMS/voice call alerts to security numbers using programmable messaging: POST /Messages with incident payload.
3.2. SendGrid
• Feature/Setting: Mail Send API – Configure automated email with event data to predefined lists: POST /mail/send with JSON payload.
3.3. Slack
• Feature/Setting: Incoming Webhooks – Channel-based alert by sending POST to webhook URL with alert JSON.
3.4. Microsoft Teams
• Feature/Setting: Incoming Webhook – Configure alert notifications by sending JSON payload to channel webhook.
3.5. PagerDuty
• Feature/Setting: Events API v2 – Configure incident trigger: POST event with routing_key, incident summary, and details.
3.6. Opsgenie
• Feature/Setting: Alert API – Create alert: POST /v2/alerts with message and responder details.
3.7. ServiceNow
• Feature/Setting: Incident Management API – Create incident via POST /api/now/table/incident.
3.8. Splunk
• Feature/Setting: HTTP Event Collector – Send real-time event: POST to HEC endpoint with event payload.
3.9. Google Chat
• Feature/Setting: Webhooks – Send formatted alert as POST JSON to room webhook.
3.10. Discord
• Feature/Setting: Webhook – Send alert message as POST to Discord webhook with relevant incident details.
3.11. Jira
• Feature/Setting: Create Issue API – POST to /rest/api/2/issue for logging incident tickets automatically.
3.12. Notion
• Feature/Setting: Database API – Add page/record to incident database: POST to /v1/pages with alert info.
3.13. AWS SNS
• Feature/Setting: SNS Publish – Send message to topic using Publish action with subject and message.
3.14. Azure Logic Apps
• Feature/Setting: Workflow Trigger – Configure workflow to listen for HTTP trigger and send emails/teams notification using connector actions.
3.15. IBM QRadar
• Feature/Setting: Offense API – Generate new offense/incident: POST to /api/siem/offenses.
3.16. Google Cloud Functions
• Feature/Setting: HTTP Trigger – Deploy function that processes alert and notifies respective personnel.
3.17. Cisco Webex
• Feature/Setting: Messages API – POST alert message to group or individual using /v1/messages.
3.18. Freshservice
• Feature/Setting: Ticket API – Automatically create incident ticket via POST /api/v2/tickets.
3.19. Zapier
• Feature/Setting: Webhooks by Zapier – Catch webhook and send SMS, email, or app alert using Zapier apps.
3.20. Mattermost
• Feature/Setting: Incoming Webhooks – Dispatch alert to channel using POST to webhook with event details.
Benefits
4.2. Automated escalation and auditing meet safety and compliance requirements.
4.3. Multi-channel, redundant alerting ensures message delivery despite outages or personnel unavailability.
4.4. Log and ticket creation for further investigation and reporting ensures accountability and traceability.