Purpose
1.2. Automating capture, notification, documentation, stakeholder alerting, escalation, and analytics for all incidents.
1.3. Automated central data repository for quick referencing, pattern tracking, and regulatory compliance.
1.4. Reduces manual paperwork, lag, and errors, enabling automated, proactive safety management and auditability.
Trigger Conditions
2.2. Email inbound with “Incident Report” subject or flagged words.
2.3. SMS trigger containing set keywords.
2.4. Slack/Teams incident channel message.
2.5. Scheduled automated reminder for unreported sessions.
2.6. Detection of safety sensor or IoT anomaly.
2.7. Mobile app push notification response.
2.8. External API flag from venue security system.
Platform Variants
3.1. Google Forms
• Feature/Setting: Automate incident collecting form with submission triggers; sample — trigger: “On form submit”, set automated email to safety officer.
3.2. Microsoft Power Automate
• Feature/Setting: Automate flow triggered by SharePoint form creation; configure “When a new item is added” to send automated Teams, mail notifications, and log in SharePoint list.
3.3. Slack
• Feature/Setting: Automate workflow builder to post to #incidents channel when “/incident” slash command used.
3.4. Twilio SMS API
• Feature/Setting: Automate incoming SMS trigger for specified phone number; forward content to email or webhook.
3.5. Zapier
• Feature/Setting: Automate Google Form/Typeform response to trigger automated Sheet row, send email, Slack, or Trello card.
3.6. Typeform
• Feature/Setting: Automate incident form collecting with webhook integration; webhook POSTs incident data to workflow.
3.7. SendGrid
• Feature/Setting: Automate transactional email alert; configure “Send Email” API to notify key people on new incident.
3.8. Salesforce
• Feature/Setting: Automate Case Object creation via API; trigger auto email and escalation rules.
3.9. ServiceNow
• Feature/Setting: Automate new “Incident” ticket generation via API based on trigger.
3.10. Trello
• Feature/Setting: Power-Up to automate card creation in “Incidents” board; link checklist for follow-up actions.
3.11. Jira
• Feature/Setting: Automate issue creation using REST API for each reported incident; apply labels for archery safety.
3.12. Asana
• Feature/Setting: Automate task creation from webhook or form; assign to safety officer automatically.
3.13. Monday.com
• Feature/Setting: Automate board item creation with incident data via API or integrations.
3.14. Notion
• Feature/Setting: Integrate automated database update on incident submission using API.
3.15. Airtable
• Feature/Setting: Automate record creation in “Incidents” base via form or Zapier integration.
3.16. HubSpot
• Feature/Setting: Automate “Ticket” creation from incident form or inbox webhook.
3.17. Mailgun
• Feature/Setting: Automate email alert on incident, triggered by API call.
3.18. Microsoft Teams
• Feature/Setting: Automate channel notification from Power Automate or webhook on new incident.
3.19. Pipedrive
• Feature/Setting: Automate Deal or Activity for incident, using API.
3.20. Quickbase
• Feature/Setting: Automate workflow to create new incident record on form submission or API.
3.21. Google Sheets
• Feature/Setting: Script to automate appending new row per incident via web form/API for log and analytics.
3.22. DocuSign
• Feature/Setting: Automate incident report requiring digital signature; configure enveloped API trigger.
Benefits
4.2. Automatedly notifies stakeholders in real time, reducing response lag.
4.3. Enhances traceability through automated logs and audit trails.
4.4. Automates analytics and reporting for regulatory needs.
4.5. Reduces manual work, boosting safety through digitized, automatable workflows.
4.6. Speeds up incident escalation and resource allocation by automated routing.
4.7. Improves incident closure rates by automating reminders and task lists.
4.8. Enables automated remote, mobile, and multi-channel capture of incidents.
4.9. Supports automation of multi-step compliance protocols (e.g., automatic supervisor review).
4.10. Automating regulatory document storage and incident data backups.