Automated safety briefing material distribution before activity

Purpose

1.1. Ensure every participant receives essential, up-to-date safety briefings before aerial sports activities.
1.2. Distribute activity-specific compliance content and legal documents to participants, securing acknowledgment.
1.3. Reduce manual workload on staff, standardize content delivery, and maintain verifiable compliance records.
1.4. Adapt safety instructions per participant demographics, group bookings, and activity type.
1.5. Enable real-time tracking of delivery, receipt, and confirmation status.

Trigger Conditions

2.1. New activity booking is confirmed in the reservation system.
2.2. Change detected in existing booking (e.g., participant details, date).
2.3. Scheduled time window before activity start is reached (e.g., 24 hours prior).
2.4. Activity is rescheduled or activity location is modified.
2.5. Staff triggers manual send for safety/refresh briefings.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Use “Messages API” to send SMS with briefing links; set ‘from’ number and schedule via API payload.
3.2. SendGrid
• Feature/Setting: Use “Send Email” endpoint; configure dynamic template for activity type.
3.3. Mailgun
• Feature/Setting: Use “messages” API for batch sending; track opens/clicks with tags.
3.4. Mandrill (Mailchimp Transactional)
• Feature/Setting: “Messages/send-template” API; personalized variables for recipient and activity.
3.5. Slack
• Feature/Setting: “chat.postMessage” webhook to post briefing PDFs to group or DM channels.
3.6. Microsoft Teams
• Feature/Setting: “Incoming Webhook” with safety briefing link, scheduled by activity team.
3.7. WhatsApp Business API
• Feature/Setting: Send template messages via POST /messages; attach briefing doc link.
3.8. Facebook Messenger Platform
• Feature/Setting: Send API to notify participants using message templates; track delivery.
3.9. Google Workspace (Gmail API)
• Feature/Setting: Use “users.messages.send” for personalized emails and inline sign-off.
3.10. DocuSign
• Feature/Setting: “Envelopes: create & send” to distribute, request e-signature on compliance forms.
3.11. Adobe Sign
• Feature/Setting: “POST /agreements” to automate briefing dispatch and digital acknowledgment capture.
3.12. Dropbox Sign (HelloSign)
• Feature/Setting: “send_signature_request” with PDF briefing; customize signers and reminders.
3.13. HubSpot
• Feature/Setting: “Workflows” with email action and tracking for participant lifecycle events.
3.14. ActiveCampaign
• Feature/Setting: “Automations” with email/SMS steps, trigger on new contact/booking.
3.15. Zoho CRM
• Feature/Setting: “Workflow Rules” to fire emails or SMS via integrated channels on deal update.
3.16. Salesforce
• Feature/Setting: “Process Builder” to launch briefing emails/SMS when activity status changes.
3.17. Zapier
• Feature/Setting: “Automated Workflow” connecting booking app to briefing delivery app; custom fields for templates.
3.18. Pabbly Connect
• Feature/Setting: “Workflows” trigger on new booking, action sends multi-channel briefings.
3.19. Aircall
• Feature/Setting: “Click-to-call” or voicemail drop campaign API for voice-delivered safety briefings.
3.20. ClickSend
• Feature/Setting: “Send SMS/Email/Fax” API; configure group sends/scheduled reminders.
3.21. Telegram Bot API
• Feature/Setting: “sendMessage” and “sendDocument” to distribute PDF or media briefings.
3.22. Intercom
• Feature/Setting: “Outbound Messages” to notify and deliver safety links via chat channel.

Benefits

4.1. Eliminates manual errors and ensures legal compliance across activities.
4.2. Accelerates readiness and reduces check-in bottlenecks.
4.3. Centralized records for audits, insurance, and risk management.
4.4. Multi-platform reach maximizes participant engagement and confirmation rates.
4.5. Scalable for high-volume or recurring booking use cases.