Safety, Security, and CompliancePurpose
1.2. Centralize data collection from staff, passengers, and sensors to create full audit trails, support investigations, and meet all aviation legal and insurance mandates.
1.3. Distribute automated alerts, route reports to regulators and stakeholders, and auto-sync with internal compliance and safety systems.
1.4. Guarantee integrity, timestamping, and multi-channel escalation for incidents impacting passenger or operational safety.
Trigger Conditions
2.2. IoT sensor threshold breached (e.g., turbulence, door open, hazardous material detected).
2.3. Manual flag from control room or remote operator terminal.
2.4. Integration API notification from maintenance or EFB (Electronic Flight Bag) system.
2.5. Scheduled safety audit checkpoint times.
Platform Variants
3.1. Twilio SMS
- Feature/Setting: Incoming SMS webhook triggers incident filing. Configure webhook URL in Twilio console.
3.2. SendGrid
- Feature/Setting: Monitor inbound email address. Parse incident attachments using Inbound Parse webhook.
3.3. Slack
- Feature/Setting: Incident channel listens for new messages; use Events API, configure bot access and message events.
3.4. Microsoft Teams
- Feature/Setting: Trigger on message or file upload in team's Incident channel; configure via Teams Graph API and webhook subscription.
3.5. Google Forms
- Feature/Setting: On form submission, trigger webhook via Google Apps Script and forward payload for report processing.
3.6. Zapier
- Feature/Setting: Use Zap to connect form or sensor input with subsequent systems; set up Webhooks by Zapier trigger and multi-step action.
3.7. ServiceNow
- Feature/Setting: Create incident record via REST API, endpoint: /api/now/table/incident with structured payload.
3.8. Jira Service Management
- Feature/Setting: Auto-create safety incident issue via REST API POST /rest/api/3/issue. Configure JSON schema.
3.9. Salesforce
- Feature/Setting: Log incident in Case object through REST API POST /services/data/vXX.0/sobjects/Case.
3.10. Dropbox
- Feature/Setting: On safety photo or document upload, auto-generate report stub via file upload webhook and Dropbox API.
3.11. DocuSign
- Feature/Setting: Request digital signature for incident reports via Envelope APIs.
3.12. Microsoft Power Automate
- Feature/Setting: Automate trigger on SharePoint list form update, routing to safety or compliance officer email.
3.13. Asana
- Feature/Setting: Auto-create incident task using Asana API POST /tasks, assign to safety lead.
3.14. Monday.com
- Feature/Setting: Trigger new item in incidents board using Monday.com API when sensor or user input detected.
3.15. OneDrive
- Feature/Setting: File upload monitored; on new report file, trigger downstream workflow with Microsoft Graph API.
3.16. AWS Lambda
- Feature/Setting: IoT alert or HTTP endpoint triggers Lambda function to compile and store incident records.
3.17. Google Sheets
- Feature/Setting: Every new row added by mobile form fills, Apps Script triggers next automations.
3.18. HubSpot
- Feature/Setting: Ticket API POST /crm/v3/objects/tickets to register incident, tag by urgency.
3.19. AirTable
- Feature/Setting: API POST to incidents table on flight event; dynamic schema for custom reporting.
3.20. Zendesk
- Feature/Setting: Zendesk API POST /api/v2/tickets for incident registration; auto-assign by team rules.
Benefits
4.2. Integrates data, documents, signatures, and sensor streams into a single, queryable record for audits and investigations.
4.3. Ensures all appropriate personnel and authorities are automatically notified with correct formats and urgency levels.
4.4. Enables trend analysis across systems for continuous improvement and regulatory submission readiness.