Customer receipt emails upon purchase

Purpose

1.1. Automate the sending of digital receipts to customers instantly after purchase to ensure purchase confirmation, enhance customer experience, provide transaction records, enable customer follow-up, and support regulatory compliance for antique retail operations.
1.2. Reduce manual effort in generating, personalizing, and dispatching receipts while maintaining accuracy across different sales channels (in-store, online, mobile points of sale).
1.3. Streamline customer communication, set the stage for post-sale engagement (reviews, loyalty offers), and support inventory/audit trails for unique collectible items.

Trigger Conditions

2.1. Purchase event detected (successful payment confirmed) at POS, e-commerce gateway, or online invoice payment.
2.2. Availability of customer email address captured during checkout or account registration.
2.3. New order/transaction status updated to 'Paid' in sales/order management system.

Platform Variants

3.1. Shopify
• Setting: "Order Paid" webhook; API endpoint: Orders/transactions/paid triggers.
3.2. WooCommerce
• Setting: "Order Status Changed" webhook for 'Completed'; API: /wc/v3/orders endpoint.
3.3. Square
• Feature: Payment webhook; API: v2/payments webhooks “PAYMENT_UPDATED”.
3.4. Lightspeed Retail
• Feature: Sales payments API; Trigger on sale register complete.
3.5. PayPal
• Feature: "Payment Capture Completed” webhook; API: /v2/checkout/orders webhooks.
3.6. Stripe
• Feature: "checkout.session.completed" event webhook; API: /v1/checkout/sessions.
3.7. Magento
• Feature: Order event observer; API: sales_order_payment_pay event.
3.8. BigCommerce
• Setting: Webhook on order status "Completed"; API: v3/orders webhooks.
3.9. Wix Stores
• Setting: Triggers API - Wix Stores/Orders “onPaid” event.
3.10. Ecwid
• Feature: Webhook/Instant notifications on order paid; API: order.statusPaid.
3.11. QuickBooks Commerce
• Setting: SalesReceipt.Created event via API.
3.12. Salesforce Commerce Cloud
• Setting: OCAPI Order Event hook; Endpoint: /Orders resource.
3.13. Vend (now Lightspeed X-Series)
• Feature: Register sale webhook; API: /api/register_sales.
3.14. SquareSpace Commerce
• Setting: Order confirmed webhooks; API: Order Confirmed event.
3.15. Mailgun
• Function: send email API; endpoint: /v3/messages.
3.16. SendGrid
• Function: V3 Mail Send API; endpoint: /v3/mail/send; set dynamic template with receipt.
3.17. Amazon SES
• Function: SendEmail API; endpoint: SendTemplatedEmail.
3.18. Microsoft Power Automate
• Feature: When sale data received via connector; Output: Send Outlook 365 email action.
3.19. Zoho CRM
• Feature: Workflow rules for sales invoice payment; Action: Send email template.
3.20. HubSpot
• Setting: Deal stage changed to ‘Closed Won’; Action: Automated email via workflow.
3.21. Mailchimp
• API: Transactional email (Mandrill) send, trigger on order complete event.
3.22. Klaviyo
• Setting: Triggered flow from ecommerce integration “Placed Order"; Sends transactional email.
3.23. FreshBooks
• Feature: Automated emails on paid invoice; API: /invoices endpoint webhooks.
3.24. Zoho Books
• Setting: "Payment received" workflow; Send receipt to customer email.

Benefits

4.1. Immediate delivery of proof-of-purchase to buyers increases trust and reduces post-sale disputes.
4.2. Eliminates manual errors, standardizes customer communications, and enables staff to focus on service.
4.3. Digital receipts are easily archived, searchable, and support returns or provenance queries essential in antiques.
4.4. Enables analytics on sales events, buyer behavior, and follow-up marketing for repeat collectible purchases.
4.5. Supports paperless operations, aligns with compliance needs for digital records in the collectibles sector.