Sales and Order ProcessingPurpose
1.2. Automates order consolidation, payment processing, reporting, and fulfillment to minimize errors, prevent double-selling, and automate post-purchase notifications.
1.3. Enables automated loyalty and promotional campaigns by integrating purchase histories from both channels.
1.4. Automates price adjustments and stock replenishment based on real-time demand data from both eCommerce and in-store systems.
Trigger Conditions
2.2. Inventory level changes (e.g., low stock after in-store sale).
2.3. Customer registers or updates info online/offline.
2.4. Payment received via any channel.
2.5. Product return initiated through either channel.
2.6. Daily/weekly batch sales closing time reached.
2.7. Price or promotion update in product catalog.
Platform Variants
• API: Orders API, Inventory API — automate order import/export, inventory synchronization.
3.2. WooCommerce
• Endpoint: /wp-json/wc/v3/orders — automates order status and stock levels across systems.
3.3. Magento
• API: SalesOrderRepository, Inventory API — automates bidirectional sales data sync and stock updates.
3.4. Lightspeed Retail
• Feature: Sales Webhooks/API — automated alerts for new in-store or online sales.
3.5. Square POS
• Webhook: Transaction Created — automates real-time sales updates to central database.
3.6. Vend (by Lightspeed)
• Webhook: Product and Sale Events — automates inventory and transaction synchronization.
3.7. Clover POS
• API: Inventory, Orders — automates pushing in-store sales to eCommerce inventory.
3.8. QuickBooks Commerce
• API: Sales Orders, Inventory — automates financial reporting and inventory updates.
3.9. Microsoft Dynamics 365 Commerce
• Data Connector: Retail Server APIs — automates sales aggregation across channels.
3.10. SAP Commerce Cloud
• API: Omni-channel Commerce Integration — automates end-to-end sales and fulfillment.
3.11. PrestaShop
• Webservice: Orders, Stock APIs — automated syncing of web orders to POS and vice versa.
3.12. BigCommerce
• API: Orders v3, Inventory v3 — automates bidirectional order and stock flow.
3.13. Wix Stores
• API: Store Orders, Inventory Items — triggers automate updates after sales events.
3.14. Zoho Inventory
• API: Sales Orders, Adjust Stock — automates all sales and inventory movements.
3.15. Revel Systems
• Feature: POS API — automates transaction and product updates to external systems.
3.16. Walmart Marketplace
• Endpoint: Order and Inventory Feeds — automates order retrieval and stock sync.
3.17. Amazon Seller Central
• MWS API: Orders, Inventory — automates updating inventory after sales on any channel.
3.18. Salesforce Commerce Cloud
• API: Order and Product Sync — automates customer, order, and stock integration.
3.19. Netsuite
• SuiteTalk API: Sales, Inventory — automates ERP integration of POS and web sales data.
3.20. Oracle Retail Xstore
• API: Sales, Stock — automates synchronizing transaction logs between online/offline systems.
3.21. Openbravo POS
• REST API: Orders, Inventory — automates bi-directional sales and inventory for omni-channel.
3.22. Lightspeed eCom
• Integration: Connected Retail — automates synchronizing products, sales, customers.
3.23. Mailchimp
• Feature: E-commerce Automations — automates notifying customers of completed sales or abandoned carts.
3.24. Slack
• Integration: Incoming Webhooks — automates sales notifications to internal communication channels.
Benefits
4.2. Reduces manual errors, automates customer communications, and accelerates fulfillment.
4.3. Automated sales reports are generated across all channels, aiding analytics and forecasting.
4.4. Enables automating loyalty, promotions, and bulk updates, enhancing competitiveness.
4.5. Improves customer satisfaction by automating order status updates and rapid fulfillment.
4.6. Automatedly maintains up-to-date stock levels, pricing, and order workflows.