Purpose
1.2. Automates assignment of points on qualifying sales; monitors account balances; triggers automated reward notifications, offers, and redemptions.
1.3. Enables automatable real-time engagement, retention, incentivization, and personalized marketing via automated workflows and API integrations.
1.4. Reduces errors, manual work, overhead, and lags in rewarding, creating seamless automatable customer engagement and maximizing revenue from loyalty.
Trigger Conditions
2.2. Account registration or loyalty program enrollment automates baseline point awarding.
2.3. Points milestone reached triggers automated rewards issuance.
2.4. Customer inactivity period automates reminders or re-engagement offers.
2.5. Manual data imports or bulk adjustments via integration API automation.
Platform Variants
• Feature: Loyalty Management API
• Configure automated workflows for Point Earn, Redemption, Expiry notifications.
3.2. Shopify
• App: LoyaltyLion API
• Automates awarding points, sending reward emails, and redemption flows.
3.3. Zendesk
• Integration: Custom App SDK
• Automator for integrating ticket triggers for loyalty engagement.
3.4. Square
• API: Loyalty API
• Automates creation/adjustment of point balances and automating reward triggers at POS.
3.5. PayPal
• API: Transaction Webhooks
• Automates post-payment event triggers for point accrual.
3.6. HubSpot
• API: Workflows + Contacts
• Automated mapping of points and segmented reward emails.
3.7. Twilio SMS
• API: Programmable Messaging
• Automate SMS reward alerts, balance notifications.
3.8. Mailchimp
• API: Campaign Triggers
• Automates reward campaign emails based on points status.
3.9. Microsoft Power Automate
• Feature: Template Flows
• Automated actions when customer loyalty data changes in CRM.
3.10. Zapier
• Module: Loyalty App Zaps
• Automates cross-application updates to point data and customer marketing.
3.11. WooCommerce
• Plugin: Points and Rewards API
• Automates point earning and automatedly sends reward voucher codes.
3.12. Klaviyo
• API: Dynamic Content Personalization
• Automated segmentation and personal reward notification flows.
3.13. Oracle
• Cloud CX Service Integration
• Auto-updates loyalty records with transactions; automates reward workflows.
3.14. Google Sheets
• Script: Apps Script + Webhook
• Automates calculation, update, and alerting of points balances.
3.15. Notion
• API: Integration + DB Updates
• Automator for automated visual dashboards and reminders on points events.
3.16. QuickBooks
• API: Invoice/Payment Hooks
• Automate awarding points with invoices and reconciliations.
3.17. Intercom
• API: Custom Event Triggers
• Automates in-app reward messages based on points.
3.18. SendGrid
• API: Transactional Email
• Automates reward issuance emails on milestone achieved.
3.19. Slack
• API: Incoming Webhooks
• Automated team alerts when customers hit loyalty tiers.
3.20. Segment
• API: Event Tracking
• Automates user events for point changes and reward offers to connected apps.
3.21. Airtable
• API: Record Updater
• Automates loyalty program databases and triggers for notification.
3.22. Magento
• Extension: Reward Points API
• Automates accrual/deduction and redemption announcements.
3.23. Freshdesk
• App Integration: Automation Rules
• Automated ticket tagging for loyalty reward actions.
Benefits
4.2. Automated customer engagement and personalized reward flows retain customers longer.
4.3. Automation of cross-channel reward communication increases sales.
4.4. Auto-updated reporting and analytics provide real-time loyalty insights for management.
4.5. Automator workflows create scalable, efficient, and automatable loyalty operations for retail growth.