Purpose
1.2. Automating reminders and follow-ups ensures maximum response rates and boosts referral-driven revenue.
1.3. Automated logic ensures timely, relevant, and personalized outreach to different customer segments (e.g., frequent buyers, high-value purchasers).
1.4. Automator assigns trackable referral codes for analysis and monitors conversions from each automation batch.
Trigger Conditions
2.2. Post-service feedback submission or positive rating above threshold.
2.3. Time delay after transaction (e.g., 3 days after delivery confirmation automatedly triggers request).
2.4. Specific purchase type (e.g., bow or arrow set) can automate distinct messaging.
2.5. Returning customer or loyalty program member automates a premium referral reward offer.
Platform Variants
3.1. Salesforce
• Workflow Rules/Process Builder: Automate sending emails on "Opportunity Closed/Won" trigger via Email Alert API.
3.2. Mailchimp
• Automated Customer Journey: Email automation using purchase completion API webhook.
3.3. Klaviyo
• Flow Automation: Triggered flows for automated referral emails using “Placed Order” metric integration.
3.4. HubSpot
• Workflows: Automates referral outreach with custom property triggers and automated email task via Marketing Email API.
3.5. Zendesk Sell
• Triggers: Automator sends emails on deal closed event via Send email action.
3.6. Shopify
• Flow App/Order Fulfillment Webhook: Automated email through 3rd-party email API after fulfillment.
3.7. ActiveCampaign
• Automations: Begins automatable referral flow on "Order Completed" event captured via API.
3.8. Pipedrive
• Workflow Automation: After deal won, send email via Email API trigger.
3.9. WooCommerce
• Hook ('woocommerce_order_status_completed'): Automate custom email function via WP Mail API.
3.10. SendGrid
• Automated Transactional Template: POST to Send Email API endpoint on purchase event.
3.11. Twilio SendGrid
• Automation Trigger: Use Twilio Studio to invoke automated email on POS system webhook.
3.12. Zoho CRM
• Workflow Rule: Automated email alert on deal stage update, using Zoho Mail API.
3.13. Constant Contact
• Automation Trigger: Use API to add contact to automated referral campaign list.
3.14. Google Workspace (Gmail)
• Apps Script Automation: Trigger email send via onFormSubmit or Sheets API.
3.15. Microsoft Power Automate
• Flow: Monitor e-commerce sales, automatedly send referral email via Outlook connector.
3.16. Freshdesk
• Automations: Ticket closed triggers custom email via Automated Dispatch.
3.17. Smartsheet
• Automation Workflow: Row update automates referral email through Outlook integration.
3.18. Intercom
• Custom Bots/Outbound Messages: Automated outreach after support interaction via Conversation Closed webhook.
3.19. Marketo
• Smart Campaigns: Automate referral request on program success event via campaign email.
3.20. Gorgias
• Automation Rule: Ticket solved triggers Send Email action using customer relationship data.
3.21. Omnisend
• Automation: Purchase automation for post-sale referral emails via API trigger.
3.22. Brevo (Sendinblue)
• Transactional Automations: Send email on order completion event using SMTP API.
Benefits
4.2. Increases referral rates through consistent, timely automated engagement.
4.3. Automator tracks results, supporting data-driven marketing improvement.
4.4. Lowers staff workload by replacing manual follow-ups using automation logic.
4.5. Ensures personal, customized touch via automated dynamic email templates.