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Automated upsell and cross-sell recommendations

Purpose

 1.1. Fully automate product upsell and cross-sell recommendations at critical touchpoints (cart, checkout, post-purchase, follow-up).
 1.2. Increase average order value, encourage trial of new airbrushing products, and move surplus inventory fast.
 1.3. Trigger targeted recommendations based on user behavior, order history, seasonal trends, and real-time inventory.
 1.4. Deliver offers via web pop-ups, emails, SMS, in-app, or print receipts, integrated seamlessly into existing retail tech stack.

Trigger Conditions

 2.1. Product added to cart (category, value, or quantity-specific).
 2.2. Checkout initiation or completion.
 2.3. Browsing or search activity indicating category interest.
 2.4. Inactivity/abandoned cart period exceeds preset time.
 2.5. Repeat purchase interval matches historical patterns.
 2.6. Specific product out of stock; alternative suggested.

Platform Variants

 3.1. Shopify
  • Script Editor/Shopify Flow: Configure “Post-purchase Upsell” triggers or dynamic checkout extensions to show recommendations.
 3.2. WooCommerce
  • WooCommerce Product Recommendations extension: Set rules for cross-selling on product and cart pages.
 3.3. Magento
  • Commerce Upsell Product Rules: Enable Related Product, Up-sell, and Cross-sell Functions in Admin panel.
 3.4. BigCommerce
  • Built-in “Product Recommendations” API: Turn on context-based widgets for recommended add-ons.
 3.5. Salesforce Commerce Cloud
  • Einstein Recommendations: Connect Predictive Sort and Next Best Action APIs to dynamic slots in storefront.
 3.6. Klaviyo
  • Flow Trigger: Event-based (Product Added), drag-and-drop Upsell Email step, use “Added to Cart” trigger.
 3.7. Mailchimp
  • Product Recommendation Content Block: Configure for automated emails in journey builder.
 3.8. Twilio
  • Studio Flow/SMS API: Create trigger for SMS offer on checkout completion; message body defines SKUs to upsell.
 3.9. SendGrid
  • Marketing Campaigns API: Set automated product suggestions in transactional or promotional emails.
 3.10. Zapier
  • “New Order” trigger in Shopify/Woo: Multi-step zap filters for customer type, sends targeted upsell via Email/SMS connectors.
 3.11. Segment
  • Personas API: Segment user events, run recommendation traits as outgoing webhook to CRM or ad tools.
 3.12. HubSpot
  • Workflow Automation: “Order Completed” event triggers dynamic module in marketing email with product suggestions.
 3.13. Intercom
  • Bot/Message Automation: Send pop-up or chat-triggered product recommendations based on page or behavior.
 3.14. Slack
  • Incoming Webhook: Notify staff with recommended upsell to suggest during in-store chat or phone order.
 3.15. Stripe
  • Payment Links API: Configure dynamic payment links with suggested add-ons post-payment.
 3.16. Facebook Messenger
  • Messenger Bot Flow: Trigger “Suggested Products” after purchase confirmation in bot sequence.
 3.17. Google Ads
  • Customer Match API: Push new purchase events to initiate recommendation ad sequence.
 3.18. Yotpo
  • Reviews Widget: Trigger personalized product suggestions in post-purchase review requests.
 3.19. Gorgias
  • Macro Automation: Customer submits order query, macro injects cross-sell suggestion via canned response.
 3.20. Pipedrive
  • Workflow Automation: “Deal Won” triggers upsell email with add-on offers via integrated email tool.
 3.21. Constant Contact
  • Email Automation: Product recommendations block in triggered campaign sequence.
 3.22. Iterable
  • Workflow Studio: “Cart Abandonment” triggers personalized upsell message step.
 3.23. Drip
  • Rules Automation: Purchase trigger sends follow-up with tailored add-on suggestions using “Smart Blocks.”

Benefits

 4.1. Boosts revenue per customer with minimal manual input.
 4.2. Reduces inventory of slow-moving airbrushing accessories.
 4.3. Tailors user experience, proven to improve customer retention.
 4.4. Reduces abandoned carts by suggesting valuable add-ons, improving conversion rates.
 4.5. Enables rapid testing and iteration of offers to maximize performance.

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