HomeSynchronization of online and offline sales dataSales & Ecommerce AutomationSynchronization of online and offline sales data

Synchronization of online and offline sales data

Purpose

1.1. Enable continuous, automated synchronization of online store sales data (e.g., website, marketplace) and offline point-of-sale (POS) transactions.
1.2. Consolidate all SKU, inventory, customer, and revenue data in real time for accurate financial and stock management.
1.3. Facilitate unified reporting, tax calculation, and order fulfillment by eliminating manual reconciliation.
1.4. Prevent out-of-stock errors and duplicate sales entries across every sales channel—both digital and in-store.
1.5. Allow rapid response to sales trends and prevent revenue loss from inventory discrepancies.

Trigger Conditions

2.1. New sale registered on any online e-commerce platform (e.g., Shopify, WooCommerce, Magento).
2.2. Transaction recorded in the offline POS (e.g., Square, Clover, Lightspeed).
2.3. SKU inventory changes due to restocking or returns.
2.4. Scheduled intervals (e.g., hourly, daily, at end-of-day cashout).

Platform Variants

3.1. Shopify
• Feature/Setting: "Orders" Webhook – configure to push all new order events via /admin/api/2023-01/orders.json API endpoint.
3.2. WooCommerce
• Feature/Setting: REST API – enable "Order Created" webhook at /wp-json/wc/v3/orders for real-time sync.
3.3. Magento
• Feature/Setting: REST API – subscribe to salesOrder API at /rest/V1/orders for order event notifications.
3.4. Square
• Feature/Setting: "Orders" Webhook – configure notifications via /v2/orders and retrieve with Sync endpoint.
3.5. Lightspeed Retail
• Feature/Setting: Webhook – enable "sale.created" webhook at /API/Account/{accountID}/Sale.json.
3.6. Clover
• Feature/Setting: Webhook Subscriptions – order.created at /v3/merchants/{mId}/orders endpoint.
3.7. Vend (now Lightspeed X-Series)
• Feature/Setting: Webhook for "register.sale.update"—send order events to endpoint.
3.8. QuickBooks POS
• Feature/Setting: Use Intuit Web Connector or SDK to extract “SalesReceipt” data at regular intervals.
3.9. SquareSpace Commerce
• Feature/Setting: Enable Order webhooks through /api/1.0/commerce/orders endpoint.
3.10. BigCommerce
• Feature/Setting: Webhook – configure POST to /stores/{store_hash}/v3/orders endpoint.
3.11. Wix Stores
• Feature/Setting: Wix HTTP Functions – configure onOrderPaid event in backend/events.js.
3.12. PrestaShop
• Feature/Setting: Webservice API – monitor "order" resource for changes at /api/orders.
3.13. OpenCart
• Feature/Setting: Custom webhook extension – invoke order/add API on sale.
3.14. SAP Business One
• Feature/Setting: DI API or Service Layer – poll OINV (sales invoice table) for new entries.
3.15. Zoho Inventory
• Feature/Setting: Webhook on "Sales Order Created" via /api/v1/salesorders.
3.16. Xero
• Feature/Setting: Webhook for "Invoice.created" event to sync sales at /api.xro/2.0/Invoices.
3.17. Amazon Marketplace Web Service (MWS)
• Feature/Setting: Notifications API – subscribe to OrderReport (_GET_FLAT_FILE_ORDERS_DATA_).
3.18. eBay
• Feature/Setting: Sell Feed API – getReleaseOrder (order fulfillment notification).
3.19. Microsoft Dynamics 365
• Feature/Setting: Data Integration API – trigger on SaleOrder status change.
3.20. Salesforce Commerce Cloud
• Feature/Setting: OCAPI Order Hook at /s/-/dw/data/v19_3/orders.
3.21. Stripe
• Feature/Setting: Payment Intent Webhook – listen to payment_intent.succeeded for paid orders.
3.22. PayPal
• Feature/Setting: Instant Payment Notification (IPN) for completed transactions.
3.23. Google Sheets
• Feature/Setting: App Script triggers on new row addition for custom sales record tracking.
3.24. Microsoft Excel Online
• Feature/Setting: Power Automate triggers on row added, mapped to sales data columns.

Benefits

4.1. Eliminates manual entry; all channels remain accurate and up to date.
4.2. Ensures precise consolidated reporting for inventory, tax, and finance teams.
4.3. Rapid detection of discrepancies or fraud between channels.
4.4. Enables real-time analytics and automated restock reminders.
4.5. Eases employee workload, reduces data reconciliation costs, and empowers growth scalability.

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