Sync sales activity with inventory system

Purpose

1.1. Maintain precise stock levels by instantly updating inventory as sales occur, eliminating manual reconciliation vulnerabilities.
1.2. Prevent overselling by ensuring every sale immediately reflects in available inventory across retail and online channels.
1.3. Support just-in-time restocking by giving real-time data visibility for purchasing and warehouse teams.
1.4. Enable cross-system alignment so that CRM, POS, and inventory management always reflect identical, current data.
1.5. Streamline the order-to-fulfillment process, reducing delays and errors.
1.6. Enable accurate reporting for revenue forecasting, stockout risk, and procurement planning.

Trigger Conditions

2.1. A new sales order is created or marked as fulfilled in the POS or eCommerce system.
2.2. A sales invoice or order status is updated (e.g., shipped, canceled, returned).
2.3. A manual or scheduled data import/export action occurs.
2.4. A return or refund is processed, requiring inventory adjustment.
2.5. A sales quote is converted to actual sale requiring inventory commitment.

Platform Variants

3.1. Shopify
• API: Order Create, Update Webhooks — configure to trigger on each order status change.

3.2. WooCommerce
• REST API: "Order" and "Inventory" endpoints — use automated webhooks on order changes.

3.3. Magento
• Events: sales_order_place_after, sales_order_cancel_after — sync via Inventory API endpoint.

3.4. Lightspeed Retail
• API: Sales and Inventory resources — webhook or polling API for order/inventory adjustment.

3.5. Square
• API: "Orders" and "Inventory Adjustments" — automate triggers on order completion.

3.6. Vend (now Lightspeed X)
• Webhooks: Sale.updated, Sale.created — call Inventory API for deducting stock.

3.7. Salesforce
• Platform Events: Order, Opportunity updates — trigger Inventory Object update via Process Builder.

3.8. QuickBooks Commerce
• API: "Order Created", "Order Status Updated" — update associated StockOnHand via API.

3.9. NetSuite
• SuiteScript and REST API: Triggered on Sales Order and Item Fulfillment changes.

3.10. Oracle Retail
• Integration Cloud: Sales Order Service → Inventory Service — configure orchestration flow.

3.11. SAP Business One
• DI API: "DocumentGeneration" event — inventory update in real-time through registered listener.

3.12. Microsoft Dynamics 365 Commerce
• Data Integrator: Entity trigger (Sales Order) → Inventory Entities — setup recurring or event-driven sync.

3.13. Zoho Inventory
• API: Sales Order webhook event, "Adjust Stock" API method.

3.14. Cin7
• Webhook: Sales Order Created/Updated → trigger PUT request to Inventory endpoint.

3.15. TradeGecko
• API: Sales Order Created, Fulfilled — POST inventory adjustments for related product.

3.16. Skubana
• Webhooks: Order.shipped, Order.cancelled — trigger stock update through Inventory API.

3.17. Unleashed
• API: SalesOrderCreated, SalesOrderDispatched — adjust actual stock via API.

3.18. Oracle NetSuite
• REST API: "salesOrder" and "inventoryAdjustment" resources — synchronize on each event.

3.19. Odoo
• XMLRPC/JSON API: "sale.order" and "stock.quantity" updates via workflow automation.

3.20. BigCommerce
• Webhook: "Order Created", Inventory API PATCH on successful order.

3.21. SAP S/4HANA
• Events: Outbound delivery or order POST triggers BAPI_GOODSMVT_CREATE for stock update.

3.22. SkuVault
• API: New Sales Order event triggers AdjustInventory endpoint on item by item basis.

Benefits

4.1. Inventory discrepancies are eliminated, boosting customer trust.
4.2. Manual stock updates and related labor are removed, saving administrative effort.
4.3. Improved purchasing and restocking efficiency through real-time stock insights.
4.4. Increased sales velocity with reduced fulfillment errors and delays.
4.5. Synchronization with financial/reporting systems improves operational transparency.
4.6. Easy scalability for multi-channel or multi-location appliance sales operations.