Notify sales team of hot leads or repeat inquiries

Purpose

1.1. Automate immediate notifications to the sales team when a lead is marked as "hot" or has multiple/repeat inquiries for pinball machines wholesale.
1.2. Automating this flow ensures sales does not miss high-value inquiries, increases response speed, and aids structured follow-ups.
1.3. Automates aggregation of contact details, inquiry context, past interactions, and urgency.
1.4. Automation centralizes lead qualification and automates flagging, allowing sales to act while data is fresh.

Trigger Conditions

2.1. New inquiry flagged as "hot" by lead scoring automation or via manual submission.
2.2. Same contact submits repeat request within a time threshold (e.g., 30 days).
2.3. CRM activity showing frequent engagements from a single prospect.
2.4. Automated detection of inquiries related to high-demand pinball models.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Use Twilio Programmable Messaging API to send automated SMS alert to sales team phones.
• Sample: POST to /Messages endpoint with body containing lead details.
3.2. SendGrid Email
• Feature/Setting: Automate transactional email using SendGrid's /mail/send API when hot lead detected.
3.3. Slack
• Feature/Setting: Integrate via Slack Incoming Webhooks to automate channel alerts with lead information.
3.4. Microsoft Teams
• Feature/Setting: Use Teams Connector API to automate message delivery to sales channel.
3.5. Salesforce
• Feature/Setting: Configure Process Builder or Flow automation to trigger "New Hot Lead" internal notification.
3.6. HubSpot
• Feature/Setting: Automate Workflow trigger to send internal notification or task assignment for hot or repeat leads.
3.7. Pipedrive
• Feature/Setting: Use Pipedrive Webhooks + Activities API for automated task creation when conditions met.
3.8. Zoho CRM
• Feature/Setting: Workflow Rule automation to notify users when lead meets hot/repeat criteria.
3.9. Outlook 365
• Feature/Setting: Use Power Automate Flow to automate team email notifications.
3.10. Gmail
• Feature/Setting: Automate using Gmail API or Google Apps Script for templated notification on trigger.
3.11. Google Chat
• Feature/Setting: Automate message delivery using Google Chat Webhook URLs.
3.12. WhatsApp (via Twilio)
• Feature/Setting: Use Twilio's WhatsApp API to automate alerts for hot leads directly to team group chat.
3.13. Asana
• Feature/Setting: Create Task automation in "Sales Follow-up" project via Asana API.
3.14. Monday.com
• Feature/Setting: Automate item creation and notification to sales board with Monday.com API.
3.15. ClickUp
• Feature/Setting: Automated task assigned to Sales List using ClickUp Create Task API.
3.16. Freshsales
• Feature/Setting: Workflow automation to notify reps when lead matches criteria.
3.17. Trello
• Feature/Setting: Card automation on "Hot Leads" board with Trello API.
3.18. Discord
• Feature/Setting: Webhook automation to deliver direct message in sales channel.
3.19. Telegram
• Feature/Setting: Automate bot message using Telegram API to sales group chat.
3.20. Intercom
• Feature/Setting: Use Intercom API for in-app notification to sales users.
3.21. SMS via Plivo
• Feature/Setting: Use Plivo SMS API for bulk or individual sales notifications.
3.22. Airtable
• Feature/Setting: Automate record creation in leads table and trigger notification automation for new entries.

Benefits

4.1. Automates detection and delivery of crucial lead data to the right team at speed.
4.2. Reduces response lag and automates sales follow-up scheduling.
4.3. Prevents lost opportunities by automating communication pathways.
4.4. Automator for sales morale—team alerted only to actionable, high-value events.
4.5. Automation standardizes hot/repeat lead management across all platforms.