Automated order intake from website and marketplaces

Purpose

1.1. Enable seamless, real-time capture of incoming orders from both the store website and multiple online marketplaces directly into internal order management systems.
1.2. Extract all relevant customer, order, and payment data, ensuring data standardization across all sources.
1.3. Reduce manual entry, mitigate errors, and accelerate processing and fulfillment cycles.
1.4. Integrate with stock, CRM, and accounting to ensure complete workflow connectivity from order to shipment.

Trigger Conditions

2.1. New purchase/checkout event on website storefront or connected marketplace.
2.2. Paid invoice or payment confirmation from payment gateway.
2.3. Status update webhook for in-progress or completed orders.
2.4. Periodic polling or API event from each external order source.

Platform Variants

3.1. Shopify
- Feature/Setting: Orders API webhook; configure event on “Order Created” endpoint to POST to automation.
3.2. WooCommerce
- Feature/Setting: REST API “Order Created” endpoint with authentication key for secure access.
3.3. Magento
- Feature/Setting: Webhook on “sales_order_place_after” event, forwarding payload to endpoint URL.
3.4. BigCommerce
- Feature/Setting: Orders API, create webhook on “order/statusUpdated” event.
3.5. Wix Stores
- Feature/Setting: Trigger onOrderPaid() event code sending order JSON to configured webhook URL.
3.6. Amazon Marketplace (MWS/SP-API)
- Feature/Setting: Use Reports API “GET_FLAT_FILE_ALL_ORDERS_DATA_BY_ORDER_DATE_GENERAL”; poll, parse, and forward.
3.7. eBay
- Feature/Setting: Order API “order.changeNotification” webhook registration; forward payload on order change.
3.8. Etsy
- Feature/Setting: Webhook on “Order Received” using Etsy API v3 endpoint.
3.9. Squarespace
- Feature/Setting: Commerce Orders API; poll for new orders, send payload when created.
3.10. Salesforce Commerce Cloud
- Feature/Setting: OCAPI (Open Commerce API) on “Order Created” event set to POST orders.
3.11. SAP Commerce (Hybris)
- Feature/Setting: Event framework – trigger on “OrderProcess” with outbound REST call.
3.12. PrestaShop
- Feature/Setting: Webservice “Order” resource with status=“new” poller, send on detection.
3.13. Stripe
- Feature/Setting: Webhook on “checkout.session.completed,” map session object to order handler.
3.14. PayPal
- Feature/Setting: IPN (Instant Payment Notification) forwarding to process completed payments to order system.
3.15. Square Online
- Feature/Setting: Webhook for “Order.Created” sends data to handler.
3.16. OpenCart
- Feature/Setting: Event listener for checkout completion; call API/Webhook with transaction data.
3.17. Zoho Commerce
- Feature/Setting: Webhook add-on on order creation, relay JSON to endpoint.
3.18. ShipStation
- Feature/Setting: Webhook on “Order Notify” event for new imported sales orders.
3.19. Alibaba/AliExpress
- Feature/Setting: API integration, poll “Query Order List” endpoint at intervals, transfer response.
3.20. NetSuite
- Feature/Setting: SuiteScript User Event Script on “Sales Order” creation, call RESTlet to send order payload.
3.21. Zapier
- Feature/Setting: “New Order” Zap triggers (connects >5,000 apps) configured to POST data to intake API.
3.22. Shopify Plus
- Feature/Setting: Flow automation, create “Order Created” trigger, action: webhook POST order payload.
3.23. WooCommerce Subscriptions
- Feature/Setting: Subscription renewal order webhook to forward every new subscription renewal order.

Benefits

4.1. Accelerates sales processing speed and order entry for B2B aircraft supply distribution.
4.2. Reduces data entry errors and minimizes double-handling of critical sales information.
4.3. Achieves single-source-of-truth visibility for all incoming orders, regardless of channel.
4.4. Optimizes workflow by linking intake to inventory, fulfillment, and financial reconciliation steps.
4.5. Allows rapid onboarding of new channels or marketplaces with minimal workflow changes.