Discounts and offer code allocation

Purpose

1.1. Automate application and allocation of discounts and offer codes for AC unit sales, enhancing sales efficiency, targeting promotions, reducing manual processing errors, and ensuring personalized incentives reach customers faster across digital and physical channels.

Trigger Conditions

2.1. New qualifying order for AC unit is created.
2.2. Cart total crosses defined threshold.
2.3. Customer applies a promo code at checkout.
2.4. Customer group-based eligibility (e.g. returning customers, newsletter subscribers).
2.5. Seasonal campaign or event timing.
2.6. Abandoned cart detected.
2.7. Customer submitted special request or coupon in-store or via support.
2.8. Social media follow or engagement triggers.
2.9. Referral code triggered by affiliate sale.
2.10. Inventory clearance events set by admin.

Platform Variants

3.1. Shopify
• Function: Price Rules API — configure discount codes, usage limits, and customer group restrictions.

3.2. WooCommerce
• Function: REST API (wp-json/wc/v3/coupons) — auto-generate or assign coupons to orders/users.

3.3. Salesforce Commerce Cloud
• Feature: Create/Update Promotions & Coupon API — trigger discount allocation by customer segment or campaign.

3.4. Magento
• API: SalesRule Coupon Management — automate coupon creation and attach to customer profiles.

3.5. BigCommerce
• API: Coupons endpoint — create cart-level offers, email unique codes to customers.

3.6. Square
• API: Catalog Discounts — assign discount_id to newly created invoices/orders.

3.7. Lightspeed Retail
• Feature: Discounts API — configure employee-triggered and automated discounts per transaction.

3.8. Vend (now Lightspeed)
• API: Promotions/Discounts — auto-apply discounts via rules for products/SKUs.

3.9. SAP Hybris
• Feature: Promotion Rules Engine — execute dynamic, targeted price changes based on rule matches.

3.10. NetSuite
• SuiteScript/RESTlet: Create promo code records and associate with sales orders via script triggers.

3.11. Microsoft Dynamics 365 Commerce
• Feature: Discounts/Promotions API — automate eligibility assignment from CRM touchpoints.

3.12. Oracle CX Commerce
• Feature: Promotions API — segment-based or event-driven promo logic configs.

3.13. Klarna
• API: Order Management — apply merchant discounts at checkout or post-purchase.

3.14. PayPal
• API: Smart Payment Buttons with discount logic — inject discount parameters based on custom logic.

3.15. Stripe
• API: Coupons & Promotion Codes — auto-assign on eligible payment_intents or checkout_sessions.

3.16. Zoho CRM
• Function: Workflow Automation — create task to assign or email offer code upon qualifying deal trigger.

3.17. HubSpot
• Feature: Workflows & Deals API — generate and email unique discount codes upon lifecycle stage changes.

3.18. Mailchimp
• API: Automated emails with discount code merge tags on email triggers (cart abandon, new subscriber, etc.).

3.19. Klaviyo
• Integration: Triggered Flows — send custom one-time codes upon event conditions (purchase, signup, etc.).

3.20. Intercom
• Webhook: Custom bot to send verified discount code via in-app chat or support event trigger.

3.21. Zendesk
• Feature: Triggers & Automations — auto-send or log unique promo codes on ticket events (customer loyalty, complaint resolution, etc.).

3.22. Freshdesk
• Feature: Scenario Automations — automatically email or message discount offers when specific ticket tags are applied.

3.23. Facebook Messenger
• API: Automated Messages — deliver offer codes on set keywords/engagement responses.

3.24. WhatsApp Business API
• Template Message: Send personalized discount codes when customer meets campaign logic.

Benefits

4.1. Rapid, rules-driven offer code delivery enhances customer experience.
4.2. Minimizes manual process, reducing errors and administrative overhead.
4.3. Enables hyper-targeted, multi-channel promotional tactics.
4.4. Promotes loyalty and conversion with minimal staff intervention.
4.5. Ensures accurate promotion tracking, reporting, and compliance across sales channels.