Sales & Point of Sale AutomationPurpose
1.2. Automate validation, deduction, and confirmation processes to enhance customer experience, minimize staff intervention, and improve retention rates.
1.3. Support cross-channel usage (in-café, online orders) and secure points handling with audit trail for compliance.
1.4. Integrate seamlessly with existing systems to update loyalty ledgers, notify customers, and generate actionable sales data.
Trigger Conditions
2.2. Sufficient points available in the customer’s profile.
2.3. POS system requests redemption validation from the loyalty backend.
2.4. Redemption is authorized and applied to the order; confirmation sent to customer and transaction logged.
Platform Variants
• API: Loyalty API > Redeem Loyalty Reward
• Setting: Configure webhook to trigger on checkout with points selected.
3.2. Shopify POS
• App: Shopify Loyalty (via LoyaltyLion) > Redeem Points Mutation
• Setting: Enable points redemption trigger in checkout workflow.
3.3. Toast POS
• API: Rewards API > Process Loyalty Transaction
• Setting: Set custom action in checkout screen for loyalty points.
3.4. Lightspeed
• Module: Loyalty Integration > Use Points
• Setting: Configure rule for automatic application at payment step.
3.5. Clover POS
• API: Rewards Extension > Points Redeem Event
• Setting: Set trigger in the Rewards dashboard for redemption status.
3.6. Vend (by Lightspeed)
• API: Loyalty Redemption Endpoint
• Setting: Set workflow to validate and deduct points on sale finalization.
3.7. Revel Systems
• API: Loyalty Program Integration > Redeem Reward
• Setting: Enable auto-update to CRM upon redemption.
3.8. Upserve POS
• API: Loyalty > Redeem Points
• Setting: Turn on auto-enrollment and automatic deduction toggle.
3.9. Loyverse POS
• Feature: Customer Points > Redeem
• Setting: Configure redemption threshold and approval process.
3.10. Punchh
• API: Loyalty Points Redemption
• Setting: Use redemption event automation and webhook delivery.
3.11. FiveStars
• API: Reward Redeem
• Setting: Enable rule-based redemption prompt at checkout.
3.12. Belly
• API: Redeem Reward
• Setting: Set redemption confirmation workflow via POS terminal.
3.13. Paytronix
• API: PointsToRedeem
• Setting: Configure real-time transaction deduction at POS.
3.14. Smile.io
• API: Redeem Points
• Setting: Enable automated message to customer upon use.
3.15. Yotpo Loyalty
• API: Rewards Redeem Mutation
• Setting: Set notification trigger and balance update workflow.
3.16. Givex
• API: Loyalty Redemption Transaction
• Setting: Setup event-driven deduction on payment.
3.17. Zinrelo
• API: AwardRedemption
• Setting: Configure exclusion and eligibility rules.
3.18. SessionM (Mastercard)
• API: Redeem Loyalty Value
• Setting: Activate secure points application at transaction endpoint.
3.19. Voucherify
• API: Redemption Endpoint
• Setting: Set eligibility check as pre-payment event.
3.20. Talon.One
• API: LoyaltyPointsRedeem
• Setting: Real-time trigger on cart submit in POS integration.
3.21. Salesforce Loyalty Management
• Feature: Point Consumption Rule
• Setting: Build flow to apply points after eligibility check at checkout.
Benefits
4.2. Improves customer satisfaction and increases repeat business.
4.3. Reduces errors and fraud by automating points validation and deduction.
4.4. Generates detailed data on loyalty usage for analytics and marketing.
4.5. Enables cross-channel redemption for seamless omnichannel experience.