Automated integration with online booking platforms

Purpose

1.1. Automate two-way data sync between the indoor swimming pool’s reservation system and external online booking platforms, ensuring real-time availability and instant confirmations.
1.2. Automates cancellation, rescheduling, and capacity management for corporate clients, reducing manual effort and double booking risks.
1.3. Supports automating guest communication, notifications, and administrative reconciliation for all swimming-related scheduling activities.
1.4. Automator centralizes schedules from various partner platforms to streamline front-desk, operations, and client-facing services in the Sports & Recreation sector.

Trigger Conditions

2.1. New booking event initiated from any connected online booking platform interface.
2.2. Booking modification (edit time, guest count, or cancellation) by corporate user or admin on any channel.
2.3. Periodic automation triggers for schedule reconciliations (every 5 mins/hourly/daily).
2.4. Automated trigger upon payment confirmation or failure.
2.5. Automated notification creation on overbooking or slot availability.

Platform Variants

3.1. Acuity Scheduling
• Feature/Setting: Automate booking capture via Webhooks (Settings > Integrations > Webhooks URL).
3.2. Mindbody
• Feature/Setting: Automator connects through Mindbody API’s `/appointments` endpoint for automated reservation inserts.
3.3. Booker
• Feature/Setting: Use API key (Admin > Integrations) to automate retrieval and posting of schedule changes via `/bookings`.
3.4. Setmore
• Feature/Setting: Automate callback URLs under Integrations > Developers > API Webhook to trigger on new appointments.
3.5. Calendly
• Feature/Setting: Link with Calendly API webhooks on the `/scheduled_events` endpoint for automated event creation and updates.
3.6. Google Calendar
• Feature/Setting: Automator uses Google Calendar API’s `events.watch` method for automated calendar sync.
3.7. Microsoft Outlook Calendar
• Feature/Setting: Automate using Microsoft Graph API `/calendars/{id}/events` for posting automated bookings and changes.
3.8. Square Appointments
• Feature/Setting: Square API - enable Webhooks for `booking.created` and `booking.updated` events.
3.9. Appointy
• Feature/Setting: Automates booking extraction and injection through Appointy REST API `/appointments`.
3.10. SimplyBook.me
• Feature/Setting: Automatable via external API `/booking/new` with access token for instant scheduling.
3.11. Booksy
• Feature/Setting: Uses Booksy Developer API `/v1/bookings` for automated schedule creation and synchronization.
3.12. FareHarbor
• Feature/Setting: Automation by POST/GET to `/availabilities` and `/bookings` FareHarbor API endpoints.
3.13. Resova
• Feature/Setting: Automated updates using Resova API (Integrations > API) `/bookings` with authentication.
3.14. 10to8
• Feature/Setting: API Key from Integrations; automate `/appointments` for sync.
3.15. TimeTap
• Feature/Setting: Use TimeTap’s API `/appointments` for automated schedule updates and custodial notifications.
3.16. Booking.com for Business
• Feature/Setting: Channel Manager API `/reservations` automates corporate traveller bookings.
3.17. OpenTable (if relevant)
• Feature/Setting: Automated with OpenTable Connect API `/reservations`.
3.18. Zoho Bookings
• Feature/Setting: Access Zoho Bookings API `/appointments` for automated schedule management.
3.19. Wix Bookings
• Feature/Setting: Wix Bookings API `/calendars/{calendarId}/bookings` for real-time automated booking sync.
3.20. Appointlet
• Feature/Setting: Appointlet REST API `/meetings` endpoint for automated appointment scheduling.
3.21. When I Work
• Feature/Setting: Automates staff schedule sync using API `/shifts`.
3.22. Eventbrite
• Feature/Setting: Eventbrite API `/events/{id}/orders` triggers automated reservations for special swim events.

Benefits

4.1. Automated schedule consolidation eliminates double bookings, optimizing pool utilization.
4.2. Automated booking confirmations and reminders reduce no-shows and manual intervention.
4.3. Automates guest communication, ensuring up-to-date notifications to all parties.
4.4. Automated capacity and conflict checks maintain compliance and availability.
4.5. Automation decreases admin hours, lowers operational costs, and enables accurate performance tracking.
4.6. Automator ensures corporate-level reliability and reduces service delays.
4.7. Automates reconciliation of payments and customer data for accounting and reporting.
4.8. Automates the detection and escalations of booking errors or issues.
4.9. Automator readily adapts to platform upgrades and API changes for future-proofing.
4.10. Supports automating marketing upsells and post-visit feedback without manual outreach.