Sync bookings with practitioner’s calendar

Purpose

1.1. Ensure real-time synchronization of client bookings with individual practitioners’ calendars to avoid overbooking, scheduling errors, and to provide accurate availability to both practitioners and clients.
1.2. Enhance client experience by instantly confirming appointments, adding follow-up reminders, and blocking practitioner downtime.
1.3. Centralize booking data, minimize manual entry, and automate updates when bookings are created, modified, or cancelled.

Trigger Conditions

2.1. New client booking on any platform.
2.2. Booking update, reschedule, or cancellation.
2.3. Manual entry of appointment by receptionist.
2.4. Third-party booking request via phone, web, or API.

Platform Variants

3.1. Google Calendar
• Feature/Setting: Calendar API, Insert/Update/Delete Event functions.
• Sample: Configure API credentials and map webhook from booking app to events insert endpoint.
3.2. Microsoft Outlook / Office 365
• Feature/Setting: Microsoft Graph API, calendar event create/update/delete endpoints.
• Sample: Register app, grant Calendar.ReadWrite, use booking webhook to POST to /me/events.
3.3. Apple Calendar (iCloud)
• Feature/Setting: CalDAV API.
• Sample: Bookings converted to iCalendar format and POSTed via authenticated CalDAV.
3.4. Calendly
• Feature/Setting: Webhooks for event scheduled, cancelled; API for create events.
• Sample: Connect Calendly webhook to trigger event creation in practitioner calendar.
3.5. Acuity Scheduling
• Feature/Setting: Webhooks, API appointments endpoint.
• Sample: On new booking, Automation POSTs to calendar API with appointment details.
3.6. Square Appointments
• Feature/Setting: Square API, Appointments endpoint.
• Sample: When booking created, automation fetches slot and adds to practitioner’s calendar.
3.7. Zoho Calendar/Bookings
• Feature/Setting: Zoho Calendar API, Bookings API.
• Sample: Use Booking trigger to call Zoho /api/v2/calendars/events.
3.8. Setmore
• Feature/Setting: REST API, Webhook on new appointment.
• Sample: On webhook trigger, push event to linked calendar.
3.9. SimplyBook.me
• Feature/Setting: API, “bookings.new” webhooks.
• Sample: On new booking, automation calls calendar event insert endpoint.
3.10. Mindbody
• Feature/Setting: API, Class/Appointment endpoint.
• Sample: When appointment confirmed, sync to calendar using API.
3.11. Appointlet
• Feature/Setting: Webhooks, API schedule endpoints.
• Sample: Configure webhook to post event to practitioner’s calendar.
3.12. 10to8
• Feature/Setting: Webhook on booking creation, API for calendar sync.
• Sample: Listen for 10to8 webhook and push data to calendar via API.
3.13. Booker
• Feature/Setting: API, Appointment/Calendar endpoints.
• Sample: Automation POSTs to practitioner calendar on booking creation.
3.14. Doodle
• Feature/Setting: API for meeting scheduling, calendar sync function.
• Sample: Map Doodle bookings to insert events in practitioner calendars.
3.15. SuperSaaS
• Feature/Setting: API for appointment creation, change notifications.
• Sample: Sync API data to calendar event on booking.
3.16. Outlook.com
• Feature/Setting: Outlook REST API, Event management endpoints.
• Sample: On booking, POST event to user’s /calendar/events.
3.17. Salesforce Calendar
• Feature/Setting: Salesforce REST API, Event resource.
• Sample: Create event on practitioner Salesforce user via automation.
3.18. TeamUp
• Feature/Setting: Webhooks, events/appointments API.
• Sample: Sync new bookings with external calendar provider.
3.19. Appointy
• Feature/Setting: API, Webhook on new appointment.
• Sample: Use webhook to create calendar event in practitioner’s calendar.
3.20. Freshdesk/Freshservice Calendar
• Feature/Setting: API for event management.
• Sample: POST booking data as event with correct timestamp and practitioner mapping.

Benefits

4.1. Reduces double-booking risk and administrative effort.
4.2. Enables up-to-date practitioner availability across platforms.
4.3. Improves practitioner time management and reduces no-shows.
4.4. Provides consistent, automated client communications and reminders.
4.5. Instantly reflects client actions (book, cancel, reschedule) in calendar.
4.6. Allows centralized data analysis for resource allocation and business insights.