Recurring class reminders (SMS/email) to clients

Purpose

1. Automate delivery of scheduled SMS/email reminders for upcoming aerobics classes to clients, reducing no-shows, improving attendance rates, and keeping clients consistently engaged.

2. Ensure reminders are sent at optimized times (e.g., 1 day and 1 hour before class), personalized with client and class information.

3. Consolidate class schedules and client lists, managing recurring notifications and updating recipients dynamically when class rosters change.

4. Help instructors focus on class quality, not admin tasks, by fully automating communications for every scheduled session.

Trigger Conditions

1. Scheduled class time approaches (e.g., 24 hours or 1 hour before start).

2. Client is enrolled/registered for a class.

3. The class is confirmed and the roster is finalized.

4. Optionally, changes in class schedule or cancellation triggers update/cancellation reminders.

Platform Variants

1. Twilio SMS

• Feature/Setting: Use Twilio Programmable SMS API; configure scheduled messages via Events & SMS send endpoint with class time, client name, and custom messaging variables.
  

2. SendGrid

• Feature/Setting: Use SendGrid v3 Mail Send API; employ dynamic templates, schedule feature, and recipient personalization to send email reminders before class start.
  

3. Mailgun

• Feature/Setting: Use Messages API, schedule batch sends using the “deliverytime” parameter for recurring email reminders.
  

4. Nexmo (Vonage)

• Feature/Setting: SMS API, set up scheduled POST requests to /sms/json endpoint with class and client info.
  

5. Plivo

• Feature/Setting: Use Message API, configure scheduled triggers to send reminders via SMS automatically.
  

6. Amazon SES

• Feature/Setting: SendEmail function in SES API with template configurations for recurring reminders.
  

7. Amazon SNS

• Feature/Setting: Publish function, trigger SMS sends to phone numbers using scheduled Lambda jobs.
  

8. ClickSend

• Feature/Setting: Use SMS API and Email to SMS; automate outbound reminders by scheduling sends based on class database.
  

9. MessageBird

• Feature/Setting: Use SMS API with scheduled message parameter, integrate with class scheduling tools.
  

10. Pusher Beams

• Feature/Setting: Send scheduled push notifications as reminders using scheduled triggers in Beams API.
  

11. ActiveCampaign

• Feature/Setting: Automated email drip sequences or SMS sends via Automation Recipes tied to event triggers.
  

12. HubSpot

• Feature/Setting: Use Workflows to trigger recurring email or SMS engagement (with SMS add-on or integration).
  

13. Salesforce Marketing Cloud

• Feature/Setting: Journey Builder—scheduled sends; email/SMS reminders triggered from event schedule.
  

14. Zoho Campaigns

• Feature/Setting: Use autoresponder and workflow rules to schedule recurring email reminders.
  

15. Mozeo

• Feature/Setting: Text Messaging Scheduler; schedule recurring SMS via Mozeo API.
  

16. Infobip

• Feature/Setting: SMS API and OMNI Channel Workflows to drive scheduled reminders.
  

17. Constant Contact

• Feature/Setting: Automated email campaign triggers for recurring reminders.
  

18. Brevo (formerly Sendinblue)

• Feature/Setting: Email & SMS API with scheduled send feature, using automation workflows.
  

19. Slack

• Feature/Setting: Use Scheduled Messages in Slack API or workflow automation to DM or channel post reminders.
  

20. Gmail API

• Feature/Setting: Draft and send scheduled emails using Gmail API with Apps Script time-based triggers.
  

21. Outlook Graph API

• Feature/Setting: SendMail endpoint; use scheduled/recurring logic via external trigger or calendar events.
  

22. WhatsApp Business API

• Feature/Setting: Use the “messages” endpoint to send templated, recurring reminders to opted-in clients.
  

23. Google Calendar API

• Feature/Setting: Create and send email reminders prior to event, using notification settings.
  

Benefits

1. Minimizes class absences and maximizes participation through timely, targeted reminders.

2. Frees instructor time from repetitive manual communication.

3. Delivers personalized experience, boosting client satisfaction and retention.

4. Ensures scalability of reminder workflow as classes and client base grow, supporting business expansion.