Self-service online booking with calendar sync

Purpose

1.1. Automate and streamline customer self-service appointment booking, integrating real-time calendar sync for microwave oven repair service technicians and dispatchers.
1.2. Reduce manual scheduling errors, automate time-slot allocation, and eliminate double-bookings by syncing all bookings, reschedules, and cancellations across all staff calendars.
1.3. Enable customers to automatedly select service windows, automate reminder sending, and automate confirmations via various channels for improved operational efficiency.
1.4. Provide a centralized dashboard to automate appointment management, technician assignments, and service follow-ups.

Trigger Conditions

2.1. Customer initiates an online booking via web, app, or supported messaging interface.
2.2. An available timeslot is detected in the shared calendar system.
2.3. Customer confirms repair service request and enters location/contact details.
2.4. Automated booking confirmation triggers calendar event creation and notification runs.

Platform Variants

3.1. Google Calendar API
• Feature/Setting: automate event creation, update, or deletion; configure OAuth credentials; sample: POST to /calendars/events.

3.2. Microsoft Outlook Calendar API
• Feature/Setting: automate calendar sync via Graph API, authenticate tenant, configure calendar ID for automated bookings.

3.3. Calendly API
• Feature/Setting: automate scheduling links creation, use webhook integration for automated confirmation.

3.4. Acuity Scheduling
• Feature/Setting: automate appointment booking via API, set service-types, automate sync to external calendars.

3.5. SimplyBook.me
• Feature/Setting: use API for automated client booking, calendar sync, configure callback for status updates.

3.6. Appointlet
• Feature/Setting: automate booking flow via API, automated calendar synchronization with service staff.

3.7. Square Appointments API
• Feature/Setting: automate time-slot search, booking, reschedule/cancel via REST endpoints.

3.8. Zoho Bookings
• Feature/Setting: automate bookings/integrations, setup webhook automation for notifications.

3.9. Setmore
• Feature/Setting: automate new bookings, sync with calendar, trigger notification automator via API.

3.10. 10to8
• Feature/Setting: automate appointment auto-confirmation, set staff calendar sync.

3.11. Bookafy
• Feature/Setting: automate online appointment flow and calendar mapping.

3.12. TimeTap
• Feature/Setting: automate booking steps, automate calendar integrations.

3.13. Appointy
• Feature/Setting: API for automated real-time slot verification, calendar integration.

3.14. Salesforce Scheduler
• Feature/Setting: automate booking workflows, calendar resource assignment.

3.15. HubSpot Meetings API
• Feature/Setting: automate sync with Google/Outlook calendar, automate booking links.

3.16. Doodle API
• Feature/Setting: automate meeting poll creation, integrate chosen slot to calendar.

3.17. YouCanBook.me
• Feature/Setting: automated calendar sync, automated notification rules.

3.18. Microsoft Bookings API
• Feature/Setting: automate appointment creation, update, cancellation via Graph API.

3.19. Booksy
• Feature/Setting: automate booking engine API, automated notifications and calendar integration.

3.20. Freshdesk Appointment Scheduling
• Feature/Setting: automate service booking with calendar sync and automated reminders.

Benefits

4.1. Automates repetitive booking and scheduling admin work, reducing human error.
4.2. Ensures 24/7 automated customer self-service, boosting satisfaction and booking conversion.
4.3. Realtime automated calendar sync prevents double-bookings and automates availability management.
4.4. Automated reminders and confirmations reduce no-shows, boosting technician productivity.
4.5. Automating dispatch and rescheduling speeds up operational response and optimizes technician routing.
4.6. Supports scalable automation for high-volume microwave oven service providers.