Guest list and access control rule enforcement

Purpose

 1.1. Automate guest list validation and enforcement of ticketed access for amphitheater events, ensuring only approved guests enter, managing real-time status changes, handling blacklist/whitelist exceptions, ID checks, and logging access attempts for compliance and reporting.
 1.2. Enable integration between booking platforms, ticketing databases, staff mobile devices, turnstiles, and security systems.
 1.3. Centralize auditing, real-time reporting, and alerting for unauthorized entry or VIP arrivals.

Trigger Conditions

 2.1. A guest checks in with ticket ID or QR at entrance.
 2.2. Updates to the digital guest or blacklist in CRM or ERP.
 2.3. Manual override by security personnel (e.g., VIP arrival or emergency).
 2.4. Scheduled event start/end time triggers guest validation window.
 2.5. Receipt of biometric or NFC scan at access point.

Platform Variants

 3.1. Twilio Verify
  • Feature/Setting: API endpoint for phone/SMS code validation as secondary authentication.
  • Sample: Configure webhook on guest check-in, call Twilio Verify API for code authentication.
 3.2. SendGrid Inbound Parse
  • Feature/Setting: Parse ticket purchase confirmation emails for access credentials.
  • Sample: Route emails to SendGrid, parse email body for guest data, insert into event DB.
 3.3. Okta Authentication API
  • Feature/Setting: Use Okta’s OAuth2 endpoints for workforce or VIP authentication.
  • Sample: Configure Okta application, use /authorize endpoint to validate guest credentials.
 3.4. Salesforce API
  • Feature/Setting: Real-time guest list sync via REST API from Salesforce Event Campaign data.
  • Sample: GET campaign members API, map to entrance system whitelist.
 3.5. SAP ERP Integration Suite
  • Feature/Setting: Push updated guest/vendor status or VIP flags from SAP to access system.
  • Sample: Configure outbound iFlow to send access data on status update.
 3.6. Eventbrite API
  • Feature/Setting: Pull RSVPs and ticket sales data using GET /events/:id/attendees endpoint.
  • Sample: Scheduled polling workflow to populate guest access database.
 3.7. Microsoft Dynamics 365
  • Feature/Setting: Fetch guest approval status via Dataverse API.
  • Sample: Use REST endpoint to retrieve attendance list and push to access rules engine.
 3.8. Google Sheets API
  • Feature/Setting: Read shared guest list spreadsheet for bulk entry import.
  • Sample: Configure API pull from Sheets to update access DB every X minutes.
 3.9. AWS Lambda
  • Feature/Setting: Serverless function as validation bridge (e.g., ticket validation logic).
  • Sample: Lambda function checks guest ID against DB, returns pass/fail flag.
 3.10. Azure Active Directory
  • Feature/Setting: Enforce access based on AD group membership (VIPs or staff).
  • Sample: API call to check group audit logs for valid guest before opening turnstile.
 3.11. MongoDB Realm
  • Feature/Setting: Real-time triggers on guest collection changes to sync with access points.
  • Sample: OnInsert/OnUpdate trigger propagates list changes to API.
 3.12. Stripe Webhooks
  • Feature/Setting: On successful ticket payment, add the guest to approved access list.
  • Sample: Webhook on payment_intent.succeeded event, update access rule DB.
 3.13. HubSpot API
  • Feature/Setting: Fetch registered leads marked as “Event Approved.”
  • Sample: Call List Membership API on scan event to verify access.
 3.14. Zendesk
  • Feature/Setting: Automate guest support ticket escalation for denied entry.
  • Sample: Webhook on access denial, auto-create Zendesk case.
 3.15. Slack Incoming Webhook
  • Feature/Setting: Notify channel when access is blocked or VIP arrives.
  • Sample: Push JSON payload to Slack webhook URL on trigger.
 3.16. Auth0 Rules
  • Feature/Setting: Apply business logic to grant/deny access token during authentication flow.
  • Sample: Custom Rule to check guest against blacklist DB before issuing token.
 3.17. Cisco Meraki Scanning API
  • Feature/Setting: Detect device presence matches guest device list for passive entry logging.
  • Sample: Scanning API triggers on MAC address match against event DB.
 3.18. BambooHR API
  • Feature/Setting: Validate staff access status in HRIS before allowing entry.
  • Sample: Call Employee Status endpoint before access is granted.
 3.19. Dropbox API
  • Feature/Setting: Read file-based guest list for ad-hoc compiled events.
  • Sample: Download current guest CSV on scheduled interval before event.
 3.20. HID Mobile Access SDK
  • Feature/Setting: Biometric/NFC gate access checking: validate in-app credential.
  • Sample: Gate calls SDK on scan; SDK checks cloud guest list for permission.
 3.21. ServiceNow
  • Feature/Setting: Create incident for repeated denied access attempts.
  • Sample: Automate ticketing on >3 consecutive failed guest entries.

Benefits

 4.1. Prevent unauthorized access, reduce fraud, and increase event security.
 4.2. Real-time updates ensure that only invited/paid guests gain entry, avoiding manual errors.
 4.3. Centralized log for compliance and event auditing.
 4.4. Streamlined guest flow, improving experience and throughput at entry points.
 4.5. Instant alerting for high-risk exceptions (VIPs, blacklist, technical faults).