Integrate surveillance camera event notifications to phone/email

Purpose

1.1. Automate the transmission of surveillance camera event alerts (motion, unauthorized access, tampering) to phones and emails to ensure real-time situational awareness for lock store managers and security staff.
1.2. Automate the centralization of instant notifications for quick response and incident traceability, integrating surveillance events with communication tools, boosting store security, reducing manual monitoring, and enabling fast decision-making.
1.3. Automates compliance with security protocols by providing auditable notification workflows and escalation paths when events occur out of hours or at critical access points.

Trigger Conditions

2.1. Detection of motion in restricted zones by surveillance camera.
2.2. Unauthorized door access, forced lock attempts, or tampering detected by an integrated smart lock or sensor.
2.3. Camera offline, sabotage, or loss of video feed.
2.4. Scheduled system health checks fail—unable to connect to camera or system admin panel.

Platform Variants

3.1. Twilio SMS
– Feature/Setting: Use Messaging API; configure automated SMS delivery to phone numbers on CCTV event triggers (POST to /Messages endpoint with event payload).
3.2. SendGrid
– Feature/Setting: Configure Mail Send API; automate email alerting by POSTing event summaries to the /mail/send endpoint.
3.3. Slack
– Feature/Setting: Configure Incoming Webhooks; automate channel messages with surveillance event data.
3.4. Microsoft Teams
– Feature/Setting: Use Incoming Webhook connector; configure automated security incident card postings.
3.5. Telegram
– Feature/Setting: Configure Bot API; automate sending messages via sendMessage when surveillance event occurs.
3.6. WhatsApp (via Twilio API)
– Feature/Setting: Send automated WhatsApp messages using Messages API when camera detects movement or alarm.
3.7. Pushover
– Feature/Setting: Use Messages API to automate push notifications to mobile devices.
3.8. PagerDuty
– Feature/Setting: Automate incident creation using Events API for escalated camera alerts.
3.9. Google Cloud Functions
– Feature/Setting: Deploy serverless automation to handle camera event parsing and message dispatch.
3.10. AWS Lambda
– Feature/Setting: Automate event processing with Lambda triggered from IoT or SNS topic tied to camera system.
3.11. IFTTT
– Feature/Setting: Configure automation applet with “If camera motion detected, then send SMS/email.”
3.12. Zapier
– Feature/Setting: Automate dataflow, “When new event in camera system, send notification via preferred communication app.”
3.13. Mailgun
– Feature/Setting: Use Messages API to automate transactional alert emails.
3.14. SignalWire
– Feature/Setting: Configure Messaging API to automate SMS notifications from CCTV system.
3.15. Discord
– Feature/Setting: Use Webhook to automate camera event notifications to security-focused Discord channels.
3.16. Mattermost
– Feature/Setting: Configure Incoming Webhook for automated notification postings.
3.17. Freshservice
– Feature/Setting: Automate ticket creation for security events via API when surveillance detects issues.
3.18. ServiceNow
– Feature/Setting: Use Incident API to automate case creation for events tied to physical or digital security breaches.
3.19. Splunk
– Feature/Setting: Automate logging and alerting for camera-generated security events using HTTP Event Collector API.
3.20. SMSGlobal
– Feature/Setting: Send automated SMS alerts through API when surveillance system detects alert condition.
3.21. Cisco Webex
– Feature/Setting: Automate bot messages or card alerts in security teams' spaces using Webex API.

Benefits

4.1. Automated event-driven alerts increase response speed, reducing incident impact in lock store environments.
4.2. Automation reduces manual monitoring, automates communication, and ensures no critical event is missed.
4.3. Automating notifications scales across multiple locations and platforms, streamlining management.
4.4. Automation provides an auditable trail, critical for compliance and incident review.
4.5. Automates escalation and redundancy, maintaining safety even during system failures or after-hours events.