Automated CCTV alerts and incident triage

Purpose

1.1. Automate the monitoring of live and recorded CCTV feeds to detect security incidents in real-time for regional airports.
1.2. Automated triggers to triage events such as unauthorized access, suspicious activity, or safety breaches, providing rapid notifications for intervention.
1.3. Route escalated alerts to appropriate security, compliance teams, and law enforcement, ensuring automatable documentation of the entire process for audits and compliance reporting.
1.4. Enable automated workflows to manage evidence storage, incident annotation, and compliance logs.

Trigger Conditions

2.1. Automated detection of motion in restricted areas using integrated video analytics APIs.
2.2. Manual incident reports by security personnel submitted via mobile app or web portal.
2.3. AI-driven facial recognition matching blacklisted individuals in the real-time feed.
2.4. Automated license plate recognition detecting unauthorized vehicles in airport zones.
2.5. Predefined time-based triggers for automated checking during high-risk security windows.

Platform Variants

3.1. Microsoft Azure Video Indexer
- Feature/Setting: Automated video content analysis API; configure alert trigger on object/person detection in real-time stream.
3.2. AWS Rekognition
- Feature/Setting: Automated facial and object detection; use StartFaceDetection API for monitoring.
3.3. Google Cloud Video Intelligence
- Feature/Setting: Automates detection of scene changes and unsafe content using annotateVideo API.
3.4. Twilio SMS
- Feature/Setting: Automator for incident-based SMS; configure with the SendMessage API for real-time alerting.
3.5. SendGrid
- Feature/Setting: Automated email incident triage; configure with Send Single Email API on alert trigger.
3.6. Slack
- Feature/Setting: Automated channel notifications; configure via Incoming Webhook integration for alert streams.
3.7. PagerDuty
- Feature/Setting: Automated incident escalation; configure with Events API for automated triage workflow.
3.8. ServiceNow
- Feature/Setting: Incident automation using REST API; create and assign automated tickets on alert detection.
3.9. IBM Security QRadar
- Feature/Setting: Automated alert ingestion using Offense API; integrate incident stream for SIEM analysis.
3.10. Cisco Meraki
- Feature/Setting: Camera event webhook automation; configure HTTP POST notifications on motion detection.
3.11. Milestone XProtect
- Feature/Setting: Automated rule-based actions; configure event-driven automation with Rule Engine API.
3.12. Splunk
- Feature/Setting: Automated log monitoring; configure HTTP Event Collector for ingesting CCTV alerts.
3.13. Salesforce
- Feature/Setting: Automated case creation on incident; configure with REST API for compliance trail.
3.14. Webex
- Feature/Setting: Automated video alert notifications; configure Teams API for message delivery.
3.15. WhatsApp Business API
- Feature/Setting: Automated incident alerting; configure Send Message endpoint for instant notifications.
3.16. Zapier
- Feature/Setting: Automated multi-platform triage; configure automation zaps on incoming CCTV event.
3.17. Okta
- Feature/Setting: Automated identity verification; configure API to cross-check access events with user directory.
3.18. Everbridge
- Feature/Setting: Automated mass notification; configure with API for rapid stakeholder alerting on incidents.
3.19. Microsoft Teams
- Feature/Setting: Automated security alert chat; configure Webhook Connector for instant team updates.
3.20. Cisco Webex Teams
- Feature/Setting: Automated triage room creation; configure API to create new chat for each major incident.
3.21. Box
- Feature/Setting: Automated evidence file storage; configure Upload API to store incident video clips.
3.22. Trello
- Feature/Setting: Automated board card creation on incident; configure API for visual incident management.
3.23. Jira Service Management
- Feature/Setting: Automated ticket creation; invoke REST API when new alert is triggered by CCTV.

Benefits

4.1. Automates detection and triage, rapidly escalating critical events to relevant personnel.
4.2. Automatedly reduces manual monitoring workload and the risk of missed incidents.
4.3. Ensures compliance through audit-ready logs and automated documentation.
4.4. Automator processes enhance collaboration across security and compliance teams.
4.5. Provides automatable response plans and evidence management, improving overall airport security operations.