Periodic satisfaction surveys for employees

Purpose

1.1. Ensure ongoing employee engagement and workplace satisfaction through regular, automated feedback collection.
1.2. Monitor staff morale and identify trends or issues in state-controlled alcohol retail environments.
1.3. Help HR and management implement timely actions based on actionable employee input.
1.4. Streamline compliance with government mandates for workforce welfare and satisfaction tracking.

Trigger Conditions

2.1. Scheduled calendar triggers (e.g., monthly, quarterly).
2.2. Employee anniversary dates or post-training completion.
2.3. Staff count thresholds (e.g., when a new team is onboarded).
2.4. On-demand HR request for ad hoc surveys.

Platform Variants

3.1. Microsoft Forms
• Feature/Setting: Automated survey creation; configure with Power Automate “Scheduled cloud flow.”

3.2. Google Forms
• Feature/Setting: Use Google Apps Script “Time-driven trigger” for automatic dispatch.

3.3. SurveyMonkey
• Feature/Setting: Schedule surveys via API endpoint POST /v3/surveys/{id}/collectors.

3.4. Qualtrics
• Feature/Setting: Automate distribution via “Distributions API”; schedule with workflows.

3.5. Typeform
• Feature/Setting: Automated invitations using Typeform’s webhooks; set up with scheduled POST to /forms/{form_id}/responses.

3.6. Zoho Survey
• Feature/Setting: Use Zoho Flow “Schedule Trigger”; auto-send via “Send Survey” API.

3.7. Slack
• Feature/Setting: Slack Workflow Builder with scheduled trigger; use “Send message” to prompt surveys.

3.8. Microsoft Teams
• Feature/Setting: Adaptive Cards bot send with “Scheduled flow” in Power Automate.

3.9. Mailchimp
• Feature/Setting: Automate campaign via “Automations” > “Email series”; integrate survey link.

3.10. Salesforce
• Feature/Setting: Use “Survey Invitations” automation; schedule via Process Builder or Flow.

3.11. HubSpot
• Feature/Setting: Create workflow with “Send survey” action; schedule survey delivery.

3.12. Zendesk
• Feature/Setting: Trigger CSAT surveys using Zendesk Automations with time delay.

3.13. Intercom
• Feature/Setting: Automated outbound message triggered by schedule via Intercom Series.

3.14. Twilio SMS
• Feature/Setting: Scheduled SMS via Programmable SMS API; send survey link.

3.15. SendGrid
• Feature/Setting: Scheduled transactional email using SendGrid “Marketing Campaigns API.”

3.16. Workplace from Meta
• Feature/Setting: Schedule announcements with survey links via “Auto Poster” integration.

3.17. BambooHR
• Feature/Setting: Automated “Action Trigger” tied to employee timeline event for survey launch.

3.18. Monday.com
• Feature/Setting: Automation recipe “Every time period, create survey item and notify HR.”

3.19. JotForm
• Feature/Setting: Scheduled email reminders via JotForm “Autoresponder” integration.

3.20. Trello
• Feature/Setting: Scheduled Butler automation; post survey card to Ops board on trigger.

3.21. Asana
• Feature/Setting: “Recurring task” with survey instructions and links using Rules.

3.22. Airtable
• Feature/Setting: Scheduled scripting block; send forms to employee emails on intervals.

3.23. Freshdesk
• Feature/Setting: Scheduled “Dispatch’r” automation to send CSAT survey.

3.24. Google Chat
• Feature/Setting: “Schedule message” with survey prompt, using Workspace Add-ons.

Benefits

4.1. Proactive identification of operational and morale issues before escalations.
4.2. Higher survey participation rates owing to regular, frictionless delivery.
4.3. Data centralization for HR analytics; improves response transparency.
4.4. Ensures compliance with labor and government welfare requirements for state retail monopolies.
4.5. Frees HR staff from manual tracking and survey administration duties.