Staff & HR AutomationsPurpose
1.2. Collect feedback rapidly for HR analysis, compliance, continuous improvement, and actionable insights on staff experience, training needs, and engagement.
1.3. Reduce administrative time, ensure survey delivery consistency, enhance feedback quality, and support a data-driven workplace culture.
Trigger Conditions
2.2. Predefined dates (monthly/quarterly), via calendar integration.
2.3. Completion of internal training or onboarding workflow.
2.4. Event-driven triggers, e.g., annual performance review or unexpected incidents.
2.5. Manager/manual launch for ad hoc surveys to specific teams or individuals.
Platform Variants
• Feature/Setting: Programmable SMS — Configure automated outbound SMS for survey links using API endpoint /Messages.
3.2. SendGrid
• Feature/Setting: Email API — Set up Automated Email Campaigns with dynamic templates and Contacts API for staff list integration.
3.3. Google Workspace
• Feature/Setting: Google Forms (Forms API) — Automatically generate and distribute survey forms; Gmail API for dispatch.
3.4. Microsoft Power Automate
• Feature/Setting: Triggered Flow — Connect Outlook and Forms; automatic email survey dispatch post-event using Schedule/Trigger workflow.
3.5. Slack
• Feature/Setting: Workflow Builder/Incoming Webhooks — Send DM or channel message with survey to team members based on event ID.
3.6. SurveyMonkey
• Feature/Setting: SurveyMonkey API — Automated survey creation and Invitations via /collectors and /messages endpoints.
3.7. Typeform
• Feature/Setting: Webhooks & API — Auto-populate and dispatch survey form links to staff list on schedule.
3.8. Mailchimp
• Feature/Setting: Automated Campaign — Use Customer Journey or Classic Automation for sequenced survey blasts.
3.9. Zapier
• Feature/Setting: Workflow Automation — Connect HRIS trigger (e.g., BambooHR) to action platform (Gmail, Slack, SMS).
3.10. HubSpot
• Feature/Setting: Workflow Automation — Trigger survey emails with personalization using Workflows and Marketing Email API.
3.11. BambooHR
• Feature/Setting: Employee Exit or Cycle Workflow — Trigger API (webhook) to fire survey process at critical HR stages.
3.12. Monday.com
• Feature/Setting: Automation Recipes — Trigger outbound communication on people column changes (e.g., shift completed).
3.13. Salesforce
• Feature/Setting: Process Builder/Flow — Initiate email or SMS survey sequence on Case/Employee Event update.
3.14. Trello
• Feature/Setting: Butler Automation — Send survey card/email when a board action or label is applied post-shift.
3.15. Notion
• Feature/Setting: API or Integration — Post survey link in workspace or via notifications for feedback collection.
3.16. WhatsApp Business API
• Feature/Setting: Outbound Message — Use /messages endpoint to dispatch survey links as chat messages.
3.17. Pipedrive
• Feature/Setting: Workflow Automation — Send survey post-deal/employee event change via connected email provider.
3.18. Intercom
• Feature/Setting: Custom Bots/Outbound Messages — Trigger survey on event (like end of shift or support closure).
3.19. Freshdesk
• Feature/Setting: Scenario Automation — Post-ticket closure trigger auto-survey to agent (employee feedback collection).
3.20. OneSignal
• Feature/Setting: Push Notifications — Send instant survey notification to mobile or web app users.
Benefits
4.2. Standardizes feedback collection channel, boosting response rates.
4.3. Data collected is timely, authentic, and mapped to staff events.
4.4. Multi-channel reach: SMS, email, chat, app, maximizing staff participation.
4.5. Enables rapid, automated reporting and HR decision support.
4.6. Frees managers to focus on resolving feedback, not collecting it.
4.7. Integration with existing HR, POS, or scheduling systems minimizes manual entry.
4.8. Adaptable to specific Alsatian cuisine or venue requirements.
4.9. Compliance: Ensures feedback on record for HR audits.
4.10. Drives culture of improvement through fast feedback loops.