Purpose
1.2 Automatically notify employees of upcoming shifts, schedule changes, or urgent staffing requirements, minimizing manual intervention by HR managers.
1.3 Reduce errors, prevent double-bookings, ensure legal shift compliance, and improve staff satisfaction by providing quick, reliable schedule information.
Trigger Conditions
2.2 Employee time-off or availability update in HR system.
2.3 Manager manual schedule override or emergency shift update.
2.4 Automated staff shortage detection (triggered by unassigned shifts).
2.5 Staff confirmation or rejection of assigned shift.
Platform Variants
3.2 Deputy – REST API: POST /shifts for new schedules, PATCH /shifts for updates.
3.3 When I Work – Public API: POST /shifts, GET /schedules; trigger notifications on shift creation.
3.4 Humanity – API: createShift and updateShift endpoints; use Webhooks for changes.
3.5 Kronos Workforce Ready – API: Schedule POST, PATCH, real-time schedule change events.
3.6 ADP Workforce Now – API: POST /schedules, PATCH for shift changes; ScheduleEvents Webhooks.
3.7 BambooHR – API: time off tracking, custom action for notifying staff via webhook/email.
3.8 Planday – REST API: POST /shifts, automatic SMS/email notifications via trigger scripts.
3.9 Workday – API: POST Schedule object; notification via Workday Notification Service.
3.10 Oracle HCM Cloud – API: POST /workSchedule, PATCH for changes; automated notification triggers.
3.11 Twilio SMS – API: POST /Messages for sending shift notifications via SMS.
3.12 SendGrid – Web API: POST /mail/send for email notifications.
3.13 Slack – API: chat.postMessage for direct staff messages on schedule events.
3.14 Microsoft Teams – Graph API: POST /chats/{id}/messages for group and direct notifications.
3.15 Google Calendar – API: Events.insert for adding shift events to personal calendars.
3.16 Outlook Calendar – Graph API: POST /me/events to create/update staff calendar entries.
3.17 Zapier – Scheduler function to trigger automations and push schedule updates.
3.18 Trello – API: POST /cards to create task reminders for upcoming shifts.
3.19 Asana – API: POST /tasks to assign shifts as tasks for individual staff.
3.20 Monday.com – API: Create_item for shift assignment; send notifications via notification recipe.
Benefits
4.2 Decreases risk of human error, double-bookings, and compliance violations.
4.3 Enhances staff satisfaction with timely, clear notifications and easy availability management.
4.4 Ensures all roles, including animal care, are properly staffed for every shift.
4.5 Supports rapid response to last-minute changes or emergencies, improving business resilience.