Employee feedback/suggestion campaign automation

Purpose

1. Launch, track, and analyze employee feedback/suggestion campaigns to improve safety, staff morale, operations, and service at an aerial sports center.

2. Gather anonymous or attributed suggestions on equipment, facilities, processes, and team dynamics for actionable insights.

3. Systematically remind, collect, store, and report on staff input to drive continuous improvement in adventure sports operations.

Trigger Conditions

1. Scheduled intervals (monthly/quarterly/after major events).

2. Manual admin initiation for urgent campaigns (e.g., following an incident).

3. Upon onboarding new staff or after staff meetings.

4. Triggered by predefined KPIs (e.g., drop in safety scores or attendance).

Platform Variants

1. Slack

• Feature/Setting: Workflow Builder + Incoming Webhooks; configure channel auto-posts and feedback forms.
  

2. Microsoft Teams

• Feature/Setting: Power Automate + Forms connector; auto-send feedback surveys to staff group.
  

3. Google Forms + Google Sheets

• Feature/Setting: Form auto-issue via scheduled Gmail, responses logged in Sheets for review.
  

4. SurveyMonkey

• Feature/Setting: Create recurring survey links; use webhooks or API to fetch results.
  

5. Typeform

• Feature/Setting: API for form initiation and response retrieval; embed in email/SMS.
  

6. Outlook Mail

• Feature/Setting: Graph API to auto-send feedback campaign to staff contacts.
  

7. Zendesk

• Feature/Setting: Ticket fields for suggestion submission; triggers to auto-tag feedback.
  

8. Twilio SMS

• Feature/Setting: Programmable Messaging; automate SMS surveys and intake via webhook.
  

9. Mailchimp

• Feature/Setting: Campaign API for automated email outreach with feedback call-to-action.
  

10. HubSpot

• Feature/Setting: Workflows to segment employees, send feedback forms, aggregate insights.
  

11. Zoho Survey

• Feature/Setting: Recurring surveys using API; direct results to HR dashboard.
  

12. Jotform

• Feature/Setting: Automated form assignments and reminders via API/webhook.
  

13. BambooHR

• Feature/Setting: Open API to issue surveys upon workflow trigger (e.g., after meetings).
  

14. Salesforce

• Feature/Setting: Survey object via Process Builder; auto-email staff feedback requests.
  

15. Asana

• Feature/Setting: Rule automation to post project feedback forms; record answers as tasks.
  

16. Monday.com

• Feature/Setting: Automations to assign feedback form tasks and collect updates.
  

17. Notion

• Feature/Setting: Integration API to create and solicit suggestions via database templates.
  

18. Trello

• Feature/Setting: Custom fields API for feedback card entries; Power-Ups for reminders.
  

19. Airtable

• Feature/Setting: Automations for feedback form entry, follow-up, and progress views.
  

20. Discord

• Feature/Setting: Bot API to send DM polls or forms, aggregate results to admin channel.
  

21. Facebook Workplace

• Feature/Setting: Automated posts and feedback surveys using Graph API/webhook response.
  

22. SAP SuccessFactors

• Feature/Setting: Surveys module and Scheduled Jobs API for workforce-wide feedback issue.
  

Benefits

1. Consolidates all feedback for data-driven staff management.

2. Automates reminders, ensuring high participation without manual follow-up.

3. Ensures feedback timeliness, anonymity (if needed), and improves trust.

4. Seamless reporting to HR and leadership dashboards for actionable strategies.

5. Integrates across email, chat, SMS, and HRIS so staff engagement fits existing workflows.

6. Scalable to seasonal/part-time staff typical of aerial sports/activities centers.

7. Provides managed audit trails for compliance and process improvement.