Employee feedback collection workflow

Purpose

1.1. Systematic collection of employee feedback on job satisfaction, policies, shift management, kitchen workflow, and guest interaction specific to a specialty seafood restaurant.
1.2. Supports management decisions on training, morale improvement, staff retention, and operational adjustments.
1.3. Ensures legal compliance by documenting workplace climate and covering areas like harassment prevention and shift allocation fairness.
1.4. Monitors new process rollouts in the kitchen (e.g., fish handling protocols) and the impact of changes in menu or workflow.
1.5. Builds an evidence-driven baseline for onboarding improvements and ongoing engagement strategy for seafood service specialists.

Trigger Conditions

2.1. New hire reaches 30/90 days milestone.
2.2. End of each scheduled shift (automated post-shift feedback).
2.3. Monthly staff review date.
2.4. Manager initiates workflow (ad hoc for issue investigation).
2.5. Specific HR events (policy update, incident, compliance checkpoints).

Platform Variants

3.1. Microsoft Teams
• Feature: Adaptive Cards API; Automated feedback survey post-shift via webhook configuration.

3.2. Slack
• Feature: Block Kit API; Scheduled feedback message to a private channel with interactive fields.

3.3. Google Forms
• API: Forms API endpoint for dynamic survey creation and auto-invitation.

3.4. Office 365 Outlook
• Feature: Automated email surveys via Microsoft Graph API; conditional send based on HR event.

3.5. Twilio SMS
• Feature: Messaging API; sends SMS survey with reply-to-capture for seafood service teams.

3.6. SurveyMonkey
• API: /surveys, /collectors endpoints; schedule feedback cycle, push reminders.

3.7. Zoho People
• API: Feedback module endpoint; configure workflows for event-based triggers.

3.8. BambooHR
• Feature: Custom Workflows; triggers feedback form post-incident or hiring phase.

3.9. Typeform
• API: Create form, distribute via webhook upon shift end or policy change.

3.10. Google Chat
• API: Spaces.messages.create; automated posting to #seafood-staff or DM on event.

3.11. Workplace by Meta
• Feature: Surveys; auto-send per job role using scheduled workflows API.

3.12. Microsoft Power Automate
• Feature: Flow trigger on new Teams message or HR update; launches feedback prompt.

3.13. Zendesk
• API: Ticket follow-up automation to send feedback survey after kitchen incidents.

3.14. Monday.com
• API: Automated feedback requests using integrations, board updates, or timeline triggers.

3.15. Salesforce
• Feature: Feedback request via Cases or Employee Experience Cloud; automated workflow rules.

3.16. Freshservice
• Feature: Survey Trigger; HR case resolution or shift handoff initiates feedback.

3.17. Mailchimp
• API: Automated feedback campaigns to staff segments post-shift or monthly.

3.18. Google Sheets
• API: Append row with form-linked Webhook for storing feedback submission per staff record.

3.19. Formstack
• Feature: Workflow Automation API to launch feedback collection on shift schedule events.

3.20. Jira Service Management
• API: Automation for feedback request after staff ticket status changed to resolved.

3.21. Intercom
• Feature: Chatbots trigger feedback flow based on kitchen chat activity or HR inquiry.

3.22. Notion
• API: Database update trigger to send feedback links on onboarding or exit events.

Benefits

4.1. Boosts morale and transparency in seafood restaurant teams.
4.2. Captures actionable insights to improve shift scheduling and workflow.
4.3. Systematic feedback supports legal, compliance, and HR best practices.
4.4. Reduces management workload via automatic prompting and aggregation.
4.5. Enables benchmarking across roles and kitchens for targeted improvement.