Staff Management & OperationsPurpose
1.2. Automating announcement flows enhances compliance, improves staff engagement, prevents information gaps, and supports centralised communications across shifts and facilities.
1.3. Enables real-time, scheduled, and role-based broadcast of critical internal messages using multi-channel automation for fast, error-free communication.
Trigger Conditions
2.2. Update to operational policies or emergency procedures stored in central document management system.
2.3. Change in roster or event details in scheduling tool.
2.4. Automated time-based triggers (e.g., weekly updates) or urgent incident alerts.
2.5. Submission of announcement form via web portal by management.
Platform Variants
• Feature/Setting: Automate message posting using "Send message" and "Create channel post" via Teams Graph API. Example: Configure to auto-broadcast markdown updates to specific staff channels.
3.2. Slack
• Feature/Setting: Automate using "chat.postMessage" via Slack API for instant notifications to #announcements.
3.3. Twilio SMS
• Feature/Setting: Use Messaging API to automate SMS blast to on-duty phones for urgent updates.
3.4. SendGrid
• Feature/Setting: Automate email distribution with the "Mail Send" API for formatted staff announcement emails.
3.5. Google Chat
• Feature/Setting: Automate "spaces.messages.create" API call for automated post in Aquatic Centre room.
3.6. Outlook
• Feature/Setting: Automate using "Send an email (V2)" in Outlook API for direct-to-inbox staff updates.
3.7. Gmail
• Feature/Setting: Automate with "Users.messages.send" Gmail API for role-based or segmented announcement emails.
3.8. Yammer
• Feature/Setting: Automate company-wide posts with "Messages POST" via Yammer API targeting relevant groups.
3.9. WhatsApp Business API
• Feature/Setting: Automated broadcast using "messages" endpoint for real-time push notifications to verified numbers.
3.10. Discord
• Feature/Setting: Use "POST /channels/{channel.id}/messages" for automated posts in aquatic staff servers.
3.11. Asana
• Feature/Setting: Automate comment posting in project discussions via "stories" API for announcement threads.
3.12. Trello
• Feature/Setting: Use "Create Card" automation to post announcements as new cards in Staff Board via API.
3.13. Monday.com
• Feature/Setting: Automate with GraphQL API "create_update" for posting management updates to team boards.
3.14. Basecamp
• Feature/Setting: Automate message board posts using "Create Message" API for shift-wide updates.
3.15. Facebook Workplace
• Feature/Setting: API-driven automation to auto-post in internal community groups for rapid distribution.
3.16. Zoho Mail
• Feature/Setting: Use "SendMail" API from Zoho for automated staff-wide email notifications.
3.17. Zendesk
• Feature/Setting: Automate with "Create Ticket" for logging and distributing important centre-wide staff alerts.
3.18. Notion
• Feature/Setting: Automate page/database update notifications via Notion API "create_comment" for internal boards.
3.19. Jira
• Feature/Setting: Automate announcement posting as issues or comments using "Create Issue" and "Add Comment" APIs.
3.20. Salesforce
• Feature/Setting: Automate staff-wide Chatter posts via "FeedItem" object to automate internal update flows.
Benefits
4.2. Ensures timeliness and accuracy of automatable staff updates.
4.3. Automated distribution reduces manual errors, automator enforces message consistency.
4.4. Facilitates multi-channel automation for maximum reach among staff.
4.5. Audit trails automatedly improve compliance and accountability.
4.6. Enables automating escalation for critical or unread announcements.
4.7. Supports after-hours or remote workforce automated notification.
4.8. Automates role and group segmentation for tailored updates.
4.9. Scalable automation supports multi-site aquatic centres.
4.10. Automation-ready architecture for integration with HR, scheduling, and incident management platforms.