Automate shift scheduling and notifications to staff

Purpose

 1.1. Streamline the creation, distribution, and updating of staff shift schedules for Anago restaurants.
 1.2. Automatically notify relevant personnel of changes, assignments, and confirmations via preferred communication channels.
 1.3. Synchronize schedules with individual and team calendars to ensure coverage and reduce manual management time.
 1.4. Minimize scheduling conflicts and last-minute absences by tracking confirmations and escalating if unacknowledged.
 1.5. Maintain a digital record for compliance, payroll, and dispute resolution.

Trigger Conditions

 2.1. New schedule published or updated in scheduling system.
 2.2. Manager requests immediate notification for emergency shift changes.
 2.3. Staff member requests shift swap or absence.
 2.4. Pre-set reminder timing (e.g., one day before shift).
 2.5. Confirmation or non-response triggers follow-up or escalation.

Platform Variants

 3.1. Google Calendar
  • API: calendar.events.insert
  • Syncs shifts as calendar events for each team member.

 3.2. Microsoft Outlook Calendar
  • API: CreateEvent
  • Adds or updates shift info in staff Outlook calendars.

 3.3. Twilio SMS
  • API: POST /Messages
  • Sends SMS notifications for new or changed shifts.

 3.4. Slack
  • API: chat.postMessage
  • Notifies team channels and DMs about shift assignments and changes.

 3.5. Microsoft Teams
  • API: Send chatMessage in a channel
  • Delivers notifications and reminders to designated channels.

 3.6. SendGrid
  • API: send
  • Dispatches shift confirmations via templated emails.

 3.7. Mailgun
  • API: Messages.send
  • Issues announcement or reminder emails for roster updates.

 3.8. WhatsApp Business API
  • API: /messages
  • Pushes shift details and reminders through WhatsApp.

 3.9. Discord
  • API: Create Message
  • Posts scheduling information in private servers or group DMs.

 3.10. Zoom
  • API: Meeting creation/Invite
  • Schedules briefings linked to shift start times.

 3.11. When I Work
  • API: Shifts.create
  • Manages shift creation and direct staff notification.

 3.12. Deputy
  • API: POST /resource/Shift
  • Automates shift assignments and notifies employees.

 3.13. BambooHR
  • API: POST /time-off/requests
  • Registers time-off and syncs back to shift scheduling.

 3.14. ADP Workforce Now
  • API: Schedules/Assignments
  • Updates staff assignments into payroll and HR modules.

 3.15. monday.com
  • API: Create item
  • Generates shift tasks, assigns, and notifies staff boards.

 3.16. Trello
  • API: POST /cards
  • Adds shifts as Trello cards, uses alerts for reminders.

 3.17. Asana
  • API: tasks.create
  • Constructs scheduled tasks and reminders per staff.

 3.18. Salesforce
  • API: Create Record
  • Stores scheduling data and sends custom notifications.

 3.19. Zendesk
  • API: tickets.create
  • Opens operational support tickets for unfilled shifts.

 3.20. Zoho People
  • API: AddAttendance
  • Logs attendance, links roster to staff records.

 3.21. Facebook Messenger Platform
  • API: /me/messages
  • Sends direct messages to staff about schedules.

 3.22. ClickSend
  • API: /v3/sms/send
  • Alternative SMS delivery for shift notifications.

 3.23. Pushover
  • API: POST /messages
  • Pushes urgent shift changes as mobile notifications.

Benefits

 4.1. Eliminates manual scheduling errors and reduces HR workload.
 4.2. Achieves immediate, multi-channel communication and staff visibility.
 4.3. Tracks confirmations, escalates on no-response, ensures shifts are filled.
 4.4. Digitally archives schedules for compliance, reporting, and payroll alignment.
 4.5. Scales for new locations, time zones, and staffing needs without additional manual intervention.