Send automated reminders for mandatory training

Purpose

1.1. Automate scheduled reminders to staff for completing mandatory food safety and service-related training.
1.2. Ensure all employees of an Anago (Japanese cuisine) restaurant are up-to-date with certifications, hygiene protocol, and customer service standards.
1.3. Reduce manual management by HR/management while maintaining compliance and minimizing risk of lapsed credentials.

Trigger Conditions

2.1. Upcoming training deadlines (e.g., 7 days before expiry).
2.2. Employee onboarding or role change necessitating new training.
2.3. Scheduled intervals for recurring training (e.g., food handling).
2.4. Missed completion notifications and internal compliance audits.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Programmable Messaging API; configure reminder texts and timing; sample: schedule SMS for each employee based on deadline field.
3.2. SendGrid
• Feature/Setting: Marketing Campaigns API; set automated training reminder emails; configure dynamic email templates with employee/training variables.
3.3. Slack
• Feature/Setting: Reminders API; direct message staff in dedicated channels; schedule `reminders.add` with username and due date.
3.4. Microsoft Teams
• Feature/Setting: Graph API for scheduled messaging; automate reminders in channel or private chat using batch timing feature.
3.5. Gmail
• Feature/Setting: SMTP automation or Apps Script; time-triggered emails sent from supervisor’s account to staff.
3.6. Outlook/Office 365
• Feature/Setting: Power Automate “Schedule a flow” and Outlook mail connector; auto-send reminders on calendar events.
3.7. WhatsApp Business
• Feature/Setting: Cloud API; configure template messages and automate batch sends to affected employees.
3.8. Zapier
• Feature/Setting: Scheduled triggers + email/SMS/webhook action for reminder propagation across multiple endpoints.
3.9. Workday
• Feature/Setting: Business Process Framework; schedule push notifications to users based on training deadlines.
3.10. BambooHR
• Feature/Setting: Webhooks and Employee Fields API; configure automation on “training due” field and invoke reminders.
3.11. Salesforce
• Feature/Setting: Workflow Rules/Process Builder; set criteria-based reminders via email or SMS integrated services.
3.12. ServiceNow
• Feature/Setting: Flow Designer; automate notifications with training module and user records.
3.13. Monday.com
• Feature/Setting: Automation recipes; “When date arrives, send email/SMS to person in column.”
3.14. Asana
• Feature/Setting: Rules in projects; trigger “Send reminder” based on task due dates for training.
3.15. Google Calendar
• Feature/Setting: Event reminders API; auto-generate events with reminders for training sessions per employee.
3.16. Notion
• Feature/Setting: Integration with reminder API; scheduled notifications on training database items with dates.
3.17. Telegram
• Feature/Setting: Bot API; schedule messages/batches to employees before training deadlines.
3.18. HubSpot
• Feature/Setting: Workflows tool; send email/SMS reminders based on custom employee properties and training data.
3.19. BambooHR
• Feature/Setting: Automated alerts from “training due” field change; webhook triggers to notification service.
3.20. Freshdesk
• Feature/Setting: Automations module; trigger reminders for internal tickets related to training expiration.
3.21. Discord
• Feature/Setting: Bot triggers; schedule `send_message` task to staff channel or DM.
3.22. Zoho People
• Feature/Setting: Automation rules; configure periodic reminders for courses due using notification actions.

Benefits

4.1. Guarantees up-to-date staff certifications.
4.2. Reduces HR administrative burden and manual tracking.
4.3. Mitigates compliance risks and avoids lapsed training penalties.
4.4. Enhances staff accountability and operational efficiency.
4.5. Ensures seamless, restaurant-specific compliance with food industry mandates.