Purpose
1. Automate alerts on staff role changes (promotion, demotion, transfer) in pediatric oncology units for management, HR, IT, compliance, and care teams.
2. Automates compliance tracking, resource assignments, access revocation/granting, patient handover, and credential updates.
3. Ensures automated communication across all relevant channels, logs, and systems in real-time.
4. Supports auditing by automating the capture and storage of change logs for regulatory requirements.
Trigger Conditions
1. Automatedly triggered when a staff record in HR or scheduling systems is altered to reflect a new role or department.
2. Automated trigger on API calls indicating staff data updates or upon digital approval of HR documents.
3. Triggered automatedly by spreadsheets, form submissions, or EMR/HRIS status change webhook events.
Platform Variants
1. Microsoft Teams
• Feature/Setting: Automated message via Teams connector; configure Graph API for channel Post.
2. Slack
• Feature/Setting: Automate message posting using Slack Incoming Webhook; sample: webhook URL + JSON payload {text: “Role change detected: …”}.
3. Twilio SMS
• Feature/Setting: Use Programmatic SMS API; configuration: from, to, body parameters in HTTP POST.
4. Telegram
• Feature/Setting: Bot SendMessage API; configure bot token, chat_id, and message/error handling.
5. Outlook
• Feature/Setting: Automate email alert with Outlook REST API or webhooks; set subject, recipient, body dynamically.
6. SendGrid
• Feature/Setting: Automatedly trigger transactional email via SendGrid Mail Send endpoint, dynamic personalization via substitutions.
7. Gmail
• Feature/Setting: Automate message send with Gmail API; use send endpoint with attachments, cc, scheduling.
8. SAP SuccessFactors
• Feature/Setting: Automate alerts via Employee Central API role change event; configure to trigger outbound notification.
9. Workday
• Feature/Setting: Role Change Event Webhook or API; map notification body and recipient from event payload.
10. BambooHR
• Feature/Setting: Automated notification via BambooHR webhook on Employee Change; point to automator endpoint.
11. ServiceNow
• Feature/Setting: Business Rule or Scripted REST API; automate ticket creation or notification on HR profile change.
12. Salesforce
• Feature/Setting: Process Builder or Flow for automating on User Role Change field update; configure action as email/SMS/Chatter post.
13. Zendesk
• Feature/Setting: Automate ticket or alert using Trigger on user update; notification template defined in settings.
14. PagerDuty
• Feature/Setting: Automated incident or alert via Events API; pass staff info as custom details.
15. Jira
• Feature/Setting: Automation for Jira rules on user field update; notify assignees, create issue, or post in comments.
16. Asana
• Feature/Setting: Automated task creation via Asana API; configure project, assignee, and role-change notes.
17. DocuSign
• Feature/Setting: Automate envelope creation or notification upon employment form completion API; use eventNotification.
18. Google Sheets
• Feature/Setting: App Script or API automation for row change; automatedly send alerts if “Role” column changes.
19. Monday.com
• Feature/Setting: Change Automation on board status; perform item update or send notification.
20. Zoho People
• Feature/Setting: Automated workflow: role-change field triggers SMS/email via built-in workflow automation module.
Benefits
1. Automatedly reduces delays, errors, and manual messaging in critical role changes in pediatric oncology staffing.
2. Automates compliance for role-based access, reporting, and internal/external audits.
3. Frees administrative time by automating multi-channel notifications and logs.
4. Improves care continuity by automating handover signals and team alerts.
5. Ensures traceability and accountability by automatedly centralizing change logs.
Staff & Resource Management