Shift planning and swap notifications

### 1. Purpose

1. Automates shift planning, shift swaps, and staff notifications in Turkish Bath (Hammam) hospitality healthcare environments.

2. Enables automated scheduling, reducing manual errors and time spent planning staff rosters.

3. Automatedly notifies staff of new shifts, approvals, or swaps, ensuring smooth resource management and compliance.

4. Automates peak/busy hour coverage and tracks real-time staff availability, ensuring regulatory labor limits.

5. Provides a central automator logic for HR managers, automating alerts for understaffed or overstaffed periods.

### 2. Trigger Conditions

1. New shift assignment or change entered in the scheduling system.

2. Staff-initiated shift swap request or manager approval/rejection of swap.

3. Automatable threshold for minimum/maximum staff per shift is met or breached.

4. Automatedly detected time-off request affecting planned rosters.

5. Calendar event approaching within a set automation window (e.g., 24 hours prior).

### 3. Platform Variants

#### 3.1. Twilio (SMS/WhatsApp)

• Feature/Setting: Automated messaging via Programmable SMS/WhatsApp API; configure using trigger-based messaging workflow.
  
• Sample config: Use `POST /Messages` to send staff automated notifications on shift swaps or new schedules.
  

#### 3.2. SendGrid

• Feature/Setting: Automated transactional email via SendGrid API for shift schedule updates; use dynamic templates.
  
• Sample config: `POST /mail/send` with dynamic template for schedule and swap notifications.
  

#### 3.3. Outlook 365

• Feature/Setting: Automate calendar invite generation and email reminders via Graph API’s `/calendar/events` endpoint.
  
• Sample config: Auto-create events based on shift allocation, attach details.
  

#### 3.4. Google Calendar

• Feature/Setting: Automatically add/edit calendar events using Calendar API; use event resource for recurring shifts.
  
• Sample config: Automate `events.insert` when shifts change.
  

#### 3.5. Slack

• Feature/Setting: Automated direct messaging and channel-wide notifications using chat.postMessage Slack Web API.
  
• Sample config: Schedule automated messages to notify staff of shift changes or swap approvals.
  

#### 3.6. Microsoft Teams

• Feature/Setting: Automates notification delivery to Teams channels or individuals via Bot Framework or Graph API.
  
• Sample config: Use `/chats/sendActivityNotification` for team-wide schedule updates.
  

#### 3.7. BambooHR

• Feature/Setting: Automates leave/absence detection and schedules using BambooHR API for `GET /time_off/requests`.
  
• Sample config: Trigger notifications when approved leave impacts rostering.
  

#### 3.8. Deputy

• Feature/Setting: Use Deputy API for automating shift creation, swap, and notification workflows.
  
• Sample config: Automate `/shift` and `/notifications` endpoints for real-time updates.
  

#### 3.9. When I Work

• Feature/Setting: Automatedly handle shift management and notifications via `/shifts` and `/notifications` API methods.
  
• Sample config: Auto-triggered notifications for confirmed shift swaps.
  

#### 3.10. Workday

• Feature/Setting: Automates shift assignment via Human Capital Management APIs; send automated notifications on schedule change.
  
• Sample config: Use “Put_Worker_Schedule” API.
  

#### 3.11. ADP Workforce Now

• Feature/Setting: Automate roster management and notification using “/schedules” and “notifications” REST endpoints.
  
• Sample config: Send auto-alerts on roster assignment.
  

#### 3.12. SAP SuccessFactors

• Feature/Setting: Use “Employee Central Time Off” & “Employee Scheduling” APIs for automating shift planning.
  
• Sample config: Automate schedule change triggers and push notifications.
  

#### 3.13. Kronos Workforce Ready

• Feature/Setting: Automate workflow events with Workforce API, triggering staff notification upon shift change.
  
• Sample config: Automate `POST /schedule/notify`.
  

#### 3.14. Zoom

• Feature/Setting: Automate meeting reminders (if shifts require orientation/huddles) using Zoom API Meeting Notifications.
  
• Sample config: Use “Meeting Created” event to schedule automated staff alerts.
  

#### 3.15. PagerDuty

• Feature/Setting: Automates on-call schedule and swap notifications for urgent staff roles.
  
• Sample config: Use “schedules” and “change_events” API.
  

#### 3.16. Plivo

• Feature/Setting: SMS notification automation for shift updates using Plivo SMS API.
  
• Sample config: Automate `POST /v1/Account/{auth_id}/Message/` for rapid notifications.
  

#### 3.17. Zoho People

• Feature/Setting: Automated approval and notification via “Shift Scheduling” API.
  
• Sample config: Automate “ShiftChange” triggers for staff update.
  

#### 3.18. Freshteam

• Feature/Setting: Automate shift and swap processes via “Work Schedule” API.
  
• Sample config: On shift addition/change, trigger REST calls to notify staff.
  

#### 3.19. Shiftboard

• Feature/Setting: Automates scheduling and staff alerts through “Schedules” and “Notifications” REST API.
  
• Sample config: Auto-send notifications upon schedule approval.
  

#### 3.20. Monday.com

• Feature/Setting: Integrate shift automations through “Automations” module; use notifications for real-time staff updates.
  
• Sample config: “When status changes to Approved, notify the assigned user”.
  

#### 3.21. Asana

• Feature/Setting: Automate task assignment for upcoming shifts with “Tasks” & “Notifications” APIs.
  
• Sample config: Auto-create tasks for each shift, automate reminders for swaps.
  

### 4. Benefits

1. Automatedly reduces scheduling conflicts, missed shifts, and excess overtime.

2. Improves shift transparency, fairness, and accountability through end-to-end automation.

3. Enhances staff engagement with real-time, automated notifications and confirmations.

4. Automates HR compliance and audit trails, lowering administrative overhead.

5. Central automator logic increases resource efficiency and minimizes manual intervention.