Feedback and appraisal collection automation

Purpose

1.1. Automate gathering of employee feedback, peer reviews, and performance appraisals after shifts/events in an Arabic restaurant.
1.2. Centralizes collection, automates notifications/reminders, and streamlines data aggregation for HR or management review.
1.3. Automates compiling appraisal forms, anonymous feedback, and scheduled surveys linked to shift schedules.
1.4. Reduces manual follow-up and increases feedback frequency/accuracy using automated triggers and personalized workflows.

Trigger Conditions

2.1. End of shift as per staff scheduling software.
2.2. After payroll cycles or staff roster updates.
2.3. Upon closure of specific restaurant events or service periods.
2.4. Anniversary of employee onboarding or previous appraisal.
2.5. Manual or automated triggers from HR management dashboards.

Platform Variants

3.1. Twilio SMS
– Feature/Setting: Automate SMS feedback requests post-shift via API (`Messages` endpoint); configure automated message flows using templates.
3.2. SendGrid
– Feature/Setting: Automating batch email surveys via `Mail/send` API; schedule at shift end.
3.3. Google Forms
– Feature/Setting: Automate sending form links through scheduled triggers using Google Apps Script (`FormApp` and `MailApp`).
3.4. SurveyMonkey
– Feature/Setting: Automate sending surveys via `Collector` API and trigger follow-ups.
3.5. Microsoft Teams
– Feature/Setting: Automate survey notifications/messages in staff channels using Microsoft Graph API (`/chats/sendActivityNotification`).
3.6. Slack
– Feature/Setting: Automate direct messages with feedback forms using `chat.postMessage` API and scheduled automations.
3.7. Zoho People
– Feature/Setting: Automate appraisal workflow triggers using Zoho People’s `Appraisal API` and schedule actions.
3.8. BambooHR
– Feature/Setting: Automate appraisal request emails via `POST /employee/{id}/requestfeedback` API.
3.9. Monday.com
– Feature/Setting: Automate survey tasks via `Item Create` mutation in Monday GraphQL API, assign to staff.
3.10. Asana
– Feature/Setting: Automate task creation/reminders with `POST /tasks` API for self-reviews/peer feedback.
3.11. HubSpot
– Feature/Setting: Automate feedback emails using `Marketing Email` API, schedule via workflow automation.
3.12. Salesforce
– Feature/Setting: Automate feedback surveys using Salesforce Flow and `Survey Invitation` API.
3.13. Typeform
– Feature/Setting: Automate distributing survey links via `Responses` and `Webhooks` API for real-time collection.
3.14. Mailchimp
– Feature/Setting: Automate batch feedback requests through `Campaigns` API post-shift.
3.15. Outlook Mail (Microsoft 365)
– Feature/Setting: Automate feedback emails using `sendMail` Graph API; schedule via Logic Apps.
3.16. Trello
– Feature/Setting: Automate checklist creation for feedback collection using `cards` API; assign to team members.
3.17. Google Calendar
– Feature/Setting: Automate feedback reminders after scheduled events using `Events` API and notification settings.
3.18. Notion
– Feature/Setting: Automate feedback page creation using `Pages` API with assigned reviewers.
3.19. Airtable
– Feature/Setting: Automate appraisal forms using `Records` API, trigger on record updates (shift end).
3.20. Zoho Survey
– Feature/Setting: Automate deployment and reminders using Zoho Survey `Send Survey` API post-event.

Benefits

4.1. Automatically increases staff participation and regularity in appraisals and feedback cycles.
4.2. Automates reduction of HR administration, saving time and avoiding manual errors.
4.3. Automated process ensures consistent appraisal experience, even across multiple restaurant branches.
4.4. Real-time, automatable insights for management, improving staff engagement and operational performance.
4.5. Automating unique reminders and anonymized collection enables honest culture and actionable improvements.