Absence and leave request workflow

Purpose

1.1. Automate the entire process for staff to submit, approve, track, and manage absence or leave requests specific to African restaurants.
1.2. Enable multi-channel submissions (web, SMS, email, app); real-time notifications; centralized leave ledger; escalation for manager approval; calendar sync; reporting; document uploads (medical notes); policy enforcement; audit trail.

Trigger Conditions

2.1. Staff submission via web portals, mobile apps, messaging platforms, or email.
2.2. Leave request detected from timesheet system or HR portal integration.
2.3. Initiation by manager or HR via dashboard for emergency absences.
2.4. Auto-trigger when a staff member logs illness via SMS keyword or chatbot.

Platform Variants

3.1. Microsoft Power Automate
• Use “When a new response is submitted (Forms),” link to Teams for approval via “Start and wait for an approval” action.

3.2. Google Workspace Apps Script
• Trigger on Google Form submit; call “CalendarApp” API to create absence event.

3.3. Slack
• Use Workflow Builder: “Form Submission” trigger, integrate with “Slack Approvals” and “Reminders.”

3.4. Twilio SMS
• Configure webhook on “New incoming SMS”; parse leave keywords; route to manager via SMS or webhook.

3.5. Zendesk
• Use “Ticket created” trigger; auto-assign to HR as leave request; custom fields for leave types.

3.6. BambooHR
• “Time Off Request Created” webhook; auto-approve via API or notify manager for manual approval.

3.7. Workday
• “Time Off Request” event; initiate manager workflow via Workday REST API.

3.8. SAP SuccessFactors
• “Leave Request Submitted” event in the Employee Central; configure workflow rules for escalation.

3.9. ADP Workforce Now
• “Time Off Request Submitted” web service call; push notifications to app or manager's email via ADP Marketplace API.

3.10. Zoho Creator
• Custom leave form; “On Submit” Deluge script to update Zoho Calendar and send notification.

3.11. Asana
• “New Task” in Leave Request project; auto-tag HR and manager; use “Approval” custom field.

3.12. monday.com
• "Form submission" automation; create item with "Pending Approval" status; notify manager.

3.13. Notion
• Use “New Database Entry” trigger from integrated leave request form; create task for manager.

3.14. Airtable
• “Form submitted” trigger to create record; use “Send email” automation to notify HR.

3.15. Outlook/Office 365
• “New email with subject: leave request” triggers Flow; auto-create Calendar event and forward to manager.

3.16. Jotform
• “Form submission” webhook; configure integration to send data to HRIS.

3.17. Trello
• “Card added to Leave Requests list” triggers notification and approval checklist.

3.18. Google Chat
• “Slash command” for leave; configure webhook to log request to Sheets and ping manager.

3.19. Salesforce Service Cloud
• “Case created” with category “Leave Request”; workflow assigns for approval.

3.20. HubSpot
• “Form submission” automation; create task for manager; remind via workflow email.

3.21. ServiceNow
• “Record inserted on Leave Table”; set approval chain; notify via ServiceNow notification engine.

3.22. Freshservice
• “Service Request” raised in HR catalog; workflow routes for approval.

Benefits

4.1. Eliminates manual form handling and duplicative data entry.
4.2. Guarantees policy adherence with audit trail of all requests and approvals.
4.3. Enables real-time, multi-channel leave submission and notifications.
4.4. Boosts staff morale with transparent, fair, and speedy approvals.
4.5. Reduces scheduling errors and last-minute coverage gaps.
4.6. Aggregates leave data for analytics, forecasting, and compliance reporting.
4.7. Scalable, works with single outlet or multi-location restaurant teams.
4.8. Simple integrations with payroll, scheduling, and HR systems.