Training schedule and reminders

Purpose

1.1. Automate staff training scheduling, reminders, and confirmations to ensure consistent skill development and compliance in African restaurants.
1.2. Coordinate across multiple teams, shifts, and training modules, minimizing manual oversight and last-minute disruptions.
1.3. Track attendance and feedback for continuous improvement and accountability.
1.4. Integrate with HR, calendar, communication, and reporting systems for streamlined workflow and documentation.

Trigger Conditions

2.1. New training session added in restaurant calendar.
2.2. HR system updates staff roles or onboarding status.
2.3. Regulatory or menu updates requiring re-training.
2.4. Staff feedback survey requests retraining.
2.5. Set interval (e.g., monthly, quarterly, annual reviews).

Platform Variants

3.1. Google Calendar
• API: Events.insert, Events.watch — auto-create training events and send invites.
• Config: OAuth2 linked to staff emails, specify training topic and time slot.

3.2. Microsoft Outlook Calendar
• API: Create Event (POST /me/events) — schedule training and sync with work calendars.
• Config: Staff Office 365 accounts, set Microsoft Graph API permissions.

3.3. Slack
• Feature: Scheduled Messages, Reminders API — send real-time alerts to staff channel.
• Config: Webhook for training notification, @mention targeted staff.

3.4. Twilio SMS
• Function: Programmable Messaging — send SMS training invitations and reminders.
• Config: Register sender ID, configure template message with training details.

3.5. SendGrid
• Function: Send Mail API — email notifications for training schedules and confirmations.
• Config: Verified sender, dynamic subject with training date and agenda.

3.6. Zoom
• API: Meetings.create — auto-schedule virtual training sessions, send links.
• Config: Trainer’s Zoom account, topic, required staff list.

3.7. Google Forms
• API: Forms.create, Forms.responses.list — automate feedback collection post-training.
• Config: Embed form link in reminder emails/SMS.

3.8. Notion
• API: Create database items — track staff training records and completion status.
• Config: Staff, training module, date, completion toggle property.

3.9. Airtable
• API: Create Record — maintain live schedule and attendance table.
• Config: Columns—Staff, Training Type, Date, Status.

3.10. Trello
• API: Create Card — assign training tasks to staff, set due dates with reminders.
• Config: Board for HR/Training, custom fields for session info.

3.11. Asana
• API: Tasks.add — training task assignment, monitor progress with comments.
• Config: Project for training, sections by module type.

3.12. BambooHR
• API: Add Training — HR-driven scheduling, track completions in employee profiles.
• Config: Training type, attendee selection, due date.

3.13. Workday
• API: Training Enrollment — automated staff enroll, update records after attendance.
• Config: Employee ID, course ID, schedule slot.

3.14. WhatsApp Business API
• Endpoint: Send Message — WhatsApp reminders, confirmations, and feedback links.
• Config: Opt-in staff list, template messages for regulatory compliance.

3.15. Salesforce
• API: Task/Activity Creation — log training events in staff profiles, auto-alerts.
• Config: Custom objects—Session, Completion Date, Staff Contact.

3.16. HubSpot
• API: Ticket/Task creation — HR workflow for tracking required training events.
• Config: Contact owner, training pipeline stage, deadlines.

3.17. Zoho People
• API: Training Module — schedule, notify, and update staff training records.
• Config: Staff import, auto-reminder settings, attendance capture.

3.18. Outlook Teams
• Feature: Channel Post, Meeting scheduling — integrated notifications in staff teams.
• Config: Channel webhook, meeting invite, adaptive card summary.

3.19. Monday.com
• API: Item creation — scheduled staff training updates, progress tracked visually.
• Config: Board for training, timeline, dependencies.

3.20. Freshservice
• API: Workflow Automator — trigger training reminders from onboarding workflow.
• Config: Event-driven trigger, auto-email/SMS based on staff state.

3.21. Smartsheet
• API: Create Row — training calendar and reminders as sheet rows, status tracking.
• Config: Columns—Employee, Session, Reminder Date, Confirmation.

3.22. Intercom
• API: Message User — push reminders and training update notifications.
• Config: Target user segment, automated training campaign rules.

Benefits

4.1. Increases compliance and reduces missed training sessions.
4.2. Lowers admin workload with automatic, auditable communications.
4.3. Improves consistency of skills and onboarding processes.
4.4. Documents feedback and attendance for HR and audits.
4.5. Supports multi-channel communication for diverse staff preferences.