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Task assignment and completion tracking

Purpose

1.1. To streamline allocation of staff tasks, automate notifications, track progress, and enhance accountability in an Andhra cuisine restaurant.
1.2. Reduce manual intervention in delegating kitchen, service, and cleaning duties; enable managers to monitor real-time completion and receive alerts for delays.
1.3. Facilitate seamless cross-shift handovers, minimize operational gaps, and centralize reporting for daily/weekly staff performance.

Trigger Conditions

2.1. Manager creates new task or shift roster in the system.
2.2. Task completion updated by staff member or detected via integrated system (POS, clock-in, sensor, etc.).
2.3. Deadline approached or task overdue triggers alert/notification.
2.4. Daily start/end of shift, new event bookings, or last-minute staff changes require task reassignment.

Platform Variants

3.1. Microsoft Teams
• Feature/Setting: Power Automate “Create task in Planner” when Teams message posted; use Graph API for status tracking.
3.2. Slack
• Feature/Setting: Workflow Builder for assigning tasks; use Slack API chat.postMessage & reactions.add for completion.
3.3. Trello
• Feature/Setting: Create Card API for new tasks, Webhooks API for monitoring changes.
3.4. Jira
• Feature/Setting: REST API /issue for assignments, /transition to update completion.
3.5. ClickUp
• Feature/Setting: Tasks API for adding/updating tasks, List endpoint for monitoring by board or group.
3.6. Asana
• Feature/Setting: Tasks API (POST /tasks) for assignment, Webhooks on completion.
3.7. Monday.com
• Feature/Setting: GraphQL API for item creation & column updates for status.
3.8. Notion
• Feature/Setting: API create/update database entries; filter by "Assigned To" and "Status."
3.9. Google Sheets
• Feature/Setting: Sheets API batchUpdate for row assignments; triggers in Apps Script for checking completion.
3.10. Airtable
• Feature/Setting: REST API create/update records; formula field for completion tracking.
3.11. Zoho Projects
• Feature/Setting: Tasks API (POST/PUT) for assignments, Tasks GET API for monitoring.
3.12. Basecamp
• Feature/Setting: To-dos API for assignment; Webhooks for completion tracking.
3.13. Todoist
• Feature/Setting: Tasks API for assignments; Webhooks for completion.
3.14. Wrike
• Feature/Setting: Tasks API for new/updated tasks; Webhooks for status.
3.15. Smartsheet
• Feature/Setting: Rows API to add/update tasks; events for notifications.
3.16. Salesforce
• Feature/Setting: Task object in API for assignment; process builder for alerts.
3.17. HubSpot
• Feature/Setting: Engagements API to create tasks, Timeline API to track completion.
3.18. Twilio SMS
• Feature/Setting: SMS API for task assignment/confirmation; receive reply for completion.
3.19. Zapier
• Feature/Setting: Zap for cross-platform notification and task assignment; webhook trigger for task done.
3.20. SendGrid
• Feature/Setting: API mail/send for assignment/confirmation emails; Inbound Parse for completion responses.
3.21. Google Chat
• Feature/Setting: Bot post message API for assignments, interaction with bot for updates.
3.22. Microsoft Outlook
• Feature/Setting: Create event/task via Graph API, read receipts for confirmation.
3.23. Intercom
• Feature/Setting: Messages API for notifying staff, tagging for task completed.
3.24. WhatsApp Business
• Feature/Setting: Business API message send for task assignment, webhook for staff replies.
3.25. BambooHR
• Feature/Setting: Time-off & task assignment via API, employee self-service for completion.

Benefits

4.1. Consistent, rule-based task allocation across shifts and roles.
4.2. Immediate, multi-channel notifications optimize staff responsiveness.
4.3. Historical tracking of task completion for reporting and compliance.
4.4. Fewer missed tasks, improved customer satisfaction, and higher staff accountability.
4.5. Scalable—adapts from single-outlet Andhra kitchens to large chains.

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