Purpose
1.2. Reduce manual intervention in delegating kitchen, service, and cleaning duties; enable managers to monitor real-time completion and receive alerts for delays.
1.3. Facilitate seamless cross-shift handovers, minimize operational gaps, and centralize reporting for daily/weekly staff performance.
Trigger Conditions
2.2. Task completion updated by staff member or detected via integrated system (POS, clock-in, sensor, etc.).
2.3. Deadline approached or task overdue triggers alert/notification.
2.4. Daily start/end of shift, new event bookings, or last-minute staff changes require task reassignment.
Platform Variants
• Feature/Setting: Power Automate “Create task in Planner” when Teams message posted; use Graph API for status tracking.
3.2. Slack
• Feature/Setting: Workflow Builder for assigning tasks; use Slack API chat.postMessage & reactions.add for completion.
3.3. Trello
• Feature/Setting: Create Card API for new tasks, Webhooks API for monitoring changes.
3.4. Jira
• Feature/Setting: REST API /issue for assignments, /transition to update completion.
3.5. ClickUp
• Feature/Setting: Tasks API for adding/updating tasks, List endpoint for monitoring by board or group.
3.6. Asana
• Feature/Setting: Tasks API (POST /tasks) for assignment, Webhooks on completion.
3.7. Monday.com
• Feature/Setting: GraphQL API for item creation & column updates for status.
3.8. Notion
• Feature/Setting: API create/update database entries; filter by "Assigned To" and "Status."
3.9. Google Sheets
• Feature/Setting: Sheets API batchUpdate for row assignments; triggers in Apps Script for checking completion.
3.10. Airtable
• Feature/Setting: REST API create/update records; formula field for completion tracking.
3.11. Zoho Projects
• Feature/Setting: Tasks API (POST/PUT) for assignments, Tasks GET API for monitoring.
3.12. Basecamp
• Feature/Setting: To-dos API for assignment; Webhooks for completion tracking.
3.13. Todoist
• Feature/Setting: Tasks API for assignments; Webhooks for completion.
3.14. Wrike
• Feature/Setting: Tasks API for new/updated tasks; Webhooks for status.
3.15. Smartsheet
• Feature/Setting: Rows API to add/update tasks; events for notifications.
3.16. Salesforce
• Feature/Setting: Task object in API for assignment; process builder for alerts.
3.17. HubSpot
• Feature/Setting: Engagements API to create tasks, Timeline API to track completion.
3.18. Twilio SMS
• Feature/Setting: SMS API for task assignment/confirmation; receive reply for completion.
3.19. Zapier
• Feature/Setting: Zap for cross-platform notification and task assignment; webhook trigger for task done.
3.20. SendGrid
• Feature/Setting: API mail/send for assignment/confirmation emails; Inbound Parse for completion responses.
3.21. Google Chat
• Feature/Setting: Bot post message API for assignments, interaction with bot for updates.
3.22. Microsoft Outlook
• Feature/Setting: Create event/task via Graph API, read receipts for confirmation.
3.23. Intercom
• Feature/Setting: Messages API for notifying staff, tagging for task completed.
3.24. WhatsApp Business
• Feature/Setting: Business API message send for task assignment, webhook for staff replies.
3.25. BambooHR
• Feature/Setting: Time-off & task assignment via API, employee self-service for completion.
Benefits
4.2. Immediate, multi-channel notifications optimize staff responsiveness.
4.3. Historical tracking of task completion for reporting and compliance.
4.4. Fewer missed tasks, improved customer satisfaction, and higher staff accountability.
4.5. Scalable—adapts from single-outlet Andhra kitchens to large chains.