Student Enrollment & AdmissionsPurpose
1.2. Ensure consistent communication, reduce manual overhead for staff, and expedite onboarding or next-step instructions.
1.3. Provide multi-channel notifications (email, SMS, portal updates, chatbots) aligned with each applicant’s preferences.
1.4. Guarantee regulatory compliance with data privacy, response timelines, and accessibility regulations.
Trigger Conditions
2.2. Completion and review of application evaluation by admissions committee or software.
2.3. Defined calendar date/time for batch admissions release.
2.4. Final approval and sign-off from authorized admissions personnel.
2.5. Scheduled automated runs for pending applicant notifications.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Use Messaging API; set ‘To’ as applicant phone; JSON payload for admission status; webhook URL for trigger.
3.2. SendGrid
• Feature/Setting: Send Email v3 API; Dynamic Transactional Templates; API key with ‘Mail Send’ permissions; field-map applicant email and status.
3.3. Mailgun
• Feature/Setting: Messages API POST; use template variable for decision message; domain set for apprenticeship center.
3.4. Mandrill
• Feature/Setting: Messages/send-template API; specify template_name (‘admissions_notification’); merge applicant status.
3.5. Microsoft Outlook 365
• Feature/Setting: Use Graph API /sendMail endpoint; Configure mailbox of “Admissions”; message body built from template logic.
3.6. Gmail API
• Feature/Setting: Users.messages.send endpoint; OAuth credentials for admissions inbox; base64-encoded message.
3.7. WhatsApp Business Cloud API
• Feature/Setting: /messages endpoint; pre-approved admissions template; set applicant’s WhatsApp number as recipient.
3.8. Slack
• Feature/Setting: chat.postMessage method; admission decisions channel or applicant’s direct message; token scope ‘chat:write’.
3.9. Microsoft Teams
• Feature/Setting: Create ChatMessage in Teams channel or user; /teams/{team-id}/channels/{channel-id}/messages API.
3.10. Facebook Messenger Platform
• Feature/Setting: Send API; recipient’s PSID; message payload from admission decision template.
3.11. Telegram
• Feature/Setting: sendMessage endpoint; applicant user ID; JSON message body with decision.
3.12. Web Portal Notification
• Feature/Setting: Internal notifications module; REST POST to /api/notifications; tie to user session ID.
3.13. Salesforce Marketing Cloud
• Feature/Setting: Email/SMS Studio activities; Triggered Sends; Data Extension with status field.
3.14. HubSpot
• Feature/Setting: Workflow automation for “Admission Status” custom property; enroll in email sequence or SMS.
3.15. Zoho CRM
• Feature/Setting: CRM Workflow Rule when custom field (“Admission Decision”) updates; trigger email/SMS via Zoho Flow.
3.16. ActiveCampaign
• Feature/Setting: Automation triggers; custom field “admission_status” changes; automated email or SMS action.
3.17. Pipedrive
• Feature/Setting: Deal stage change automation; Integration/autoresponder sends decision to applicant contact.
3.18. Intercom
• Feature/Setting: Automated outbound message; trigger on user tag “admissions-decision”; email/in-app delivery.
3.19. Freshdesk
• Feature/Setting: Automations (Dispatch’r rule); condition on custom field; send email update.
3.20. ClickSend
• Feature/Setting: SMS API; send template SMS with dynamic field replacement; applicant’s phone as recipient.
3.21. Amazon Simple Email Service (SES)
• Feature/Setting: SendEmail API; use template with personalisation for name/status; verified sender address.
3.22. Google Chat
• Feature/Setting: Incoming Webhook; JSON card notification with applicant details and decision.
3.23. DocuSign eSignature
• Feature/Setting: SendEnvelope API; auto-fill admission letter templates; email delivery to applicant for signature.
3.24. Adobe Sign
• Feature/Setting: Agreement creation API; auto-populate admission form; trigger send to applicant.
Benefits
4.2. Eliminates repetitive manual communication by the admissions team.
4.3. Supports integration with legacy and modern databases and communication channels.
4.4. Scales seamlessly for high-volume intakes and reduces human error.
4.5. Ensures compliance with notification laws and auditability for reporting.