Purpose
1.2. Remove manual processing, reduce errors, speed up communication with prospective students, and maintain regulatory compliance in admissions.
Trigger Conditions
2.2. A seat becomes available upon withdrawal/cancellation.
2.3. Applicant deadline is approaching or has passed.
2.4. System receives incomplete/missing information from applicant.
2.5. Change of admission phase or batch is announced.
Platform Variants
• Feature/Setting: Workflow Rule; Auto-update lead status, send field update to admission team.
3.2. Microsoft Power Automate
• Feature/Setting: Automated Flow; Monitor form submissions, trigger email to next applicant.
3.3. HubSpot
• Feature/Setting: Workflows; Enroll contact in waitlist sequence when “Waitlist” property is true.
3.4. Google Sheets + Apps Script
• Feature/Setting: Install trigger on sheet change; Email automation when seat count updates.
3.5. Twilio SMS
• Feature/Setting: Messaging API; Send SMS prompts to next waitlisted student.
3.6. Zapier
• Feature/Setting: Multi-step Zaps; Listen for CRM changes, send notifications and update sheets.
3.7. Airtable Automations
• Feature/Setting: Conditional automations; If field “Waitlist Rank” = 1 and “Seat Available”, trigger notification.
3.8. Mailchimp
• Feature/Setting: Email Automation; Send “open seat” campaign using dynamic segments.
3.9. Slack
• Feature/Setting: Incoming Webhooks; Alert admissions staff when list or seat status changes.
3.10. DocuSign
• Feature/Setting: Envelope Sent event; Auto-reminders for waitlisted students to submit documents.
3.11. Calendly
• Feature/Setting: Event Type API; Auto-invest new appointment requests when seat is available.
3.12. Typeform
• Feature/Setting: Webhooks; Instantly push new waitlist signups to database.
3.13. Freshdesk
• Feature/Setting: Ticket Automation; Open/close admissions tickets as waitlist moves.
3.14. SendGrid
• Feature/Setting: Transactional Templates; Personalize emails for waitlist reminders.
3.15. Notion
• Feature/Setting: Database Trigger; Status change notices automatically inserted in waitlist log.
3.16. Google Calendar
• Feature/Setting: Event API; Automatically schedule interview slots as applicant progresses.
3.17. Trello
• Feature/Setting: Butler Automation; Move card to “Admitted” or “Waitlist” when triggered from webhook.
3.18. Pipedrive
• Feature/Setting: Deal Stages Automation; Move prospects between stages on seat assignment.
3.19. ActiveCampaign
• Feature/Setting: Automation Builder; Waitlist email drip when tagged “Waitlist”.
3.20. Jotform
• Feature/Setting: Submission Trigger; Populate CRM or list when new waitlist form filled.
3.21. Monday.com
• Feature/Setting: Automations Center; Notify staff or applicant when status changes to “offered”.
3.22. Intercom
• Feature/Setting: Event-triggered Message; Send instant chat to next eligible student.
3.23. Smartsheet
• Feature/Setting: Automated Actions; Alert when row added/modified linked to available seats.
3.24. Zoho CRM
• Feature/Setting: Workflow Rules; Trigger notification and update “Waitlist” module field.
Benefits
4.2. Frees administrative staff from manual waitlist communications.
4.3. Reduces chances for human error and lost opportunities.
4.4. Enhances applicant experience with timely, multi-channel notifications.
4.5. Provides real-time analytics and audit trail for compliance and improvement.
4.6. Enables granular customizations for diverse communication preferences.
4.7. Scalable and adaptable to changes in admission volume or process.
4.8. Ensures applicants don’t miss enrollment windows due to missed notifications.
4.9. Centralized data flow minimizes duplications and maintains accuracy.
4.10. Improves team collaboration with real-time update and status visibility.