Student Support and Administration AutomationPurpose
1.2. Automate delivery of comprehensive orientation details such as campus maps, academic calendars, faculty contacts, regulations, and essential resources.
1.3. Ensure students receive automated notifications regarding orientation schedules, required forms, digital handbooks, and event reminders.
1.4. Standardize, automate, and track acknowledgement and completion of orientation tasks.
1.5. Automate support for multilingual information delivery and accessibility compliance.
Trigger Conditions
2.2. Automated scheduled delivery based on enrollment confirmation date.
2.3. Automatedly triggered by import of new student lists from admissions APIs.
2.4. Automation triggered after tuition deposit receipt.
2.5. Automated manual staff override to start automation for special groups.
Platform Variants
• Feature/Setting: Automate bulk SMS send via Messaging API; configure number pools, message templates, and webhook callbacks.
3.2. SendGrid
• Feature/Setting: Automate email orientation packets; configure Single Send, dynamic templates, segmentation via Marketing Campaigns API.
3.3. Slack
• Feature/Setting: Automate orientation channel invitation, scheduled onboarding tips using Incoming Webhooks and Scheduled Messages API.
3.4. Microsoft Teams
• Feature/Setting: Automate Teams auto-add, welcome messages, and scheduled onboarding events via Graph API and webhook bots.
3.5. Zoom
• Feature/Setting: Automate calendar invites to orientation webinars, webhook automation for reminders via Meetings API.
3.6. Google Workspace
• Feature/Setting: Automate creation of Gmail threads, Drive orientation folders, and Calendar invites using Apps Script API.
3.7. HubSpot
• Feature/Setting: Automate new-contact segmentation, orientation email workflows, and lists via Workflow and Marketing Email API.
3.8. Salesforce
• Feature/Setting: Automate onboarding case creation, chatter group invites, and scheduled flows using Flow Builder and Service API.
3.9. WhatsApp Business
• Feature/Setting: Automate WhatsApp message series using Message Templates and Cloud API automation.
3.10. Mailchimp
• Feature/Setting: Automate orientation email campaign, audience tagging, and follow-up automations via Campaign API.
3.11. Zapier
• Feature/Setting: Automate triggers for multi-service workflows, custom filter steps, and webhook handoffs for orientation tasks.
3.12. Notion
• Feature/Setting: Automate page sharing, orientation task boards, and reminder notifications via Notion API.
3.13. Typeform
• Feature/Setting: Automate orientation survey delivery and result notifications via Webhooks API.
3.14. Trello
• Feature/Setting: Automate card creation for completed orientation steps and student tracking via API.
3.15. Moodle
• Feature/Setting: Automate welcome course enrollments, message delivery, and progress checks via REST API.
3.16. Freshdesk
• Feature/Setting: Automate student queries routing, ticket auto-responses, and FAQ delivery via Ticket API.
3.17. Google Forms
• Feature/Setting: Automate onboarding survey sends and data collection using form triggers and Apps Script.
3.18. DocuSign
• Feature/Setting: Automate e-signature requests for onboarding compliance forms using Envelope API.
3.19. Aircall
• Feature/Setting: Automate welcome call scheduling, post-call SMS automation, and voicemail drops via API.
3.20. Discord
• Feature/Setting: Automate orientation server invites, announcement scheduling, and onboarding role assignment using Bot API.
Benefits
4.2. Ensures automated, timely, and consistent communication to every incoming student.
4.3. Supports scalable and personalized orientation with automation across multiple channels.
4.4. Automated confirmation and tracking of student progress and engagement.
4.5. Automating support for compliance, accessibility, and multilingual needs.
4.6. Reduces missed orientation deadlines through proactive automated notifications.