Supplier and Import OperationsPurpose
1.2. Notify suppliers via channels such as SMS, email, WhatsApp, Slack, and voice calls, ensuring timely settlement of invoices and improving accounts payable efficiency.
1.3. Reduce administrative effort, prevent missed payments, and enable auditing and tracking of payment reminders, with full timestamped logs.
1.4. Integrate reminders with procurement and import workflows for African goods suppliers, syncing with both ERP and finance software.
Trigger Conditions
2.2. Invoice overdue (immediate, 1/3/7/14 days after due date).
2.3. Receipt of partial supplier payment recorded.
2.4. Scheduled monthly/bi-monthly payment cycles.
2.5. Unread reminders or failed delivery.
2.6. Trigger from finance, ERP, email, or uploaded data file.
2.7. Change of supplier contact details or escalation required.
Platform Variants
• Feature/Setting: Programmable Messaging API; send automated SMS reminders to supplier numbers; configure with API key, message template, supplier-provided phone field, webhook endpoint.
3.2. SendGrid
• Feature/Setting: Email API Integration; send templated email reminders; configure API key, template, supplier email, variables for invoice and due dates.
3.3. WhatsApp Cloud API
• Feature/Setting: Automated WhatsApp messaging using Cloud API; set Webhook for trigger, Business Number, supplier WhatsApp fields, with language templates.
3.4. Outlook Office 365
• Feature/Setting: Microsoft Graph API ‘SendMail’ action, authenticate with OAuth, compose and send mail to supplier contacts, attach relevant invoice.
3.5. Gmail API
• Feature/Setting: ‘users.messages.send’; use OAuth, draft and send payment reminder email with customizable templates and dynamic tags.
3.6. Slack
• Feature/Setting: Incoming Webhooks; send payment reminders to suppliers via Slack (if supplier channel exists) or internal back-office team.
3.7. Microsoft Teams
• Feature/Setting: Teams Bot Framework; post adaptive card alerts in supplier or finance channels regarding payment status.
3.8. Xero
• Feature/Setting: ‘Invoices’ and ‘Contacts’ APIs; use triggers on due invoices, send automated reminders based on due status, pull supplier contacts.
3.9. QuickBooks Online
• Feature/Setting: ‘Invoices’ object; scheduled API fetch, on due/overdue trigger, use vendor contact to email/SMS reminders.
3.10. Zoho Books
• Feature/Setting: Webhooks/Automation; set triggers for invoice reminders, notify suppliers via email or SMS using built-in or connected services.
3.11. SAP Business One
• Feature/Setting: Service Layer API; query open A/P invoices, trigger custom workflow for reminders to supplier contacts.
3.12. FreshBooks
• Feature/Setting: ‘Invoice’ API; fetch overdue/due invoices, generate reminders sent to supplier’s email or SMS via integration.
3.13. Salesforce
• Feature/Setting: Process Builder or Flow; auto-send reminders to supplier contact on approaching due dates via integrated email/SMS provider.
3.14. HubSpot
• Feature/Setting: Workflows; trigger on custom properties (e.g., supplier invoice due), send emails or texts via connected tools.
3.15. Google Sheets
• Feature/Setting: On edit/date condition, script auto-reminders to suppliers using Apps Script connected to mail/SMS API for batch reminders.
3.16. Airtable
• Feature/Setting: Automations; trigger reminders based on ‘due date’ fields, integrate with email/SMS API to send to suppliers.
3.17. Mailgun
• Feature/Setting: Messaging API; auto-email reminders, dynamic templates for account-level sender signatures and supplier tokens.
3.18. ClickSend
• Feature/Setting: SMS/Email API; schedule automated messages to supplier numbers or emails, including attachment functionality.
3.19. Monday.com
• Feature/Setting: Automations; on approaching/overdue payment, trigger a notification or email reminder to supplier using email integration.
3.20. Stripe
• Feature/Setting: ‘Invoice’ Events Webhooks; listen for payment due/overdue, trigger outgoing email/SMS using connected channel.
3.21. Plaid
• Feature/Setting: Monitor connected bank transactions, trigger reminders if supplier payment not matched within specified period.
3.22. Zoho CRM
• Feature/Setting: Workflow automation; detect unpaid bills, send reminders using integrated SMS/email channels.
3.23. Pipedrive
• Feature/Setting: Workflow automation; trigger on payment stages, send email/SMS reminders to linked supplier contacts.
3.24. DocuSign
• Feature/Setting: PowerForms/API; auto-email reminders for pending payment on commercial documents to suppliers.
Benefits
4.2. Ensures timely supplier payments, maintaining continuous supply and credit.
4.3. Adapts to preferred supplier communication channels, improving response rates.
4.4. Enables audit trails and status reporting, enhancing financial transparency.
4.5. Prevents penalties or supply stoppages due to missed payments.
4.6. Supports scalable management of supplier relationships for growing African goods stores.