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Supplier onboarding workflow automation

Purpose

1.1. Automate supplier onboarding processes to streamline vetting, documentation collection, compliance verification, catalog data intake, and communications.
1.2. Eliminate manual errors and delays, ensuring that new African import suppliers are verified, registered, and integrated into retail systems rapidly and consistently.
1.3. Integrate cross-border document requests, background checks, shipping compliance checks, and catalog uploads for new African goods vendors.

Trigger Conditions

2.1. Supplier submits onboarding request via online form.
2.2. Admin manually flags or imports a supplier entry to begin onboarding.
2.3. Supplier email or WhatsApp message received with subject "Onboard Request."
2.4. API signal from sourcing platform indicating "supplier_ready_for_onboarding" status.

Platform Variants


3.1. DocuSign
• Feature/Setting: Document signature requests API; configure to auto-send W-8/W-9, import/export forms, and NDA to supplier email.

3.2. Salesforce
• Feature/Setting: New Lead trigger in Supplier object; Salesforce Flow to trigger onboarding automation and sync supplier data.

3.3. Zapier
• Feature/Setting: Use “New Form Submission” Zap and multi-step sequence for onboarding track; conditional branching for document status.

3.4. Twilio SMS
• Feature/Setting: Twilio Messaging API; auto-send SMS to supplier with onboarding link and status updates.

3.5. HubSpot
• Feature/Setting: New contact automation workflow; webhook triggers onboarding tasks and supplier dossier creation.

3.6. Google Workspace
• Feature/Setting: Google Forms for supplier info intake; Apps Script to route data to admin Sheets and drive workflow triggers.

3.7. SharePoint
• Feature/Setting: Supplier document library folder auto-generation using Power Automate; notifications sent on new uploads.

3.8. Microsoft Power Automate
• Feature/Setting: Flow for email parsing, folder creation, task assignment, and compliance checklist steps.

3.9. Freshdesk
• Feature/Setting: Ticket auto-creation for each onboarding; status triggered by document completion.

3.10. Asana
• Feature/Setting: New supplier onboarding task template; auto-population via webhook for each new supplier entry.

3.11. DocParser
• Feature/Setting: Document parsing API for automated extraction and validation of submitted certificates and compliance forms.

3.12. QuickBooks Online
• Feature/Setting: Vendor onboarding API; new supplier records generated on passing compliance checks.

3.13. SendGrid
• Feature/Setting: Transactional API for sending onboarding instructional and confirmation emails.

3.14. Slack
• Feature/Setting: Incoming Webhook alert to procurement channel on key events (e.g., supplier approved, compliance fail).

3.15. Monday.com
• Feature/Setting: Board automation; supplier card created and status fields linked to onboarding steps.

3.16. BambooHR
• Feature/Setting: Webhook to trigger new vendor onboarding tasks in HR for compliance training, document review.

3.17. Google Cloud Vision
• Feature/Setting: OCR API to automatically extract and verify scanned supplier IDs and business licenses.

3.18. OneDrive
• Feature/Setting: Onboarding folder created and permissioned for each supplier; automated upload reminders by Power Automate.

3.19. Xero
• Feature/Setting: Supplier contact API; auto-create supplier vendor only on final onboarding approval.

3.20. Airtable
• Feature/Setting: Supplier onboarding base; API auto-populates status and record comments for each process milestone.

3.21. WhatsApp Business API
• Feature/Setting: Outbound messaging for onboarding reminders and required document lists to African suppliers.

3.22. Dropbox Business
• Feature/Setting: New supplier folders by API; confirmation webhook when document package is uploaded.

4. Benefits

4.1. Reduces manual admin workload, increasing accuracy and efficiency.
4.2. Ensures compliance and documentation completeness for all African imports.
4.3. Accelerates time-to-market for new ethnic supply relationships.
4.4. Enhances supplier experience with clear, prompt, status updates.
4.5. Minimized risks from incomplete onboarding via standardized multi-platform workflows.

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