Supplier and Logistics CoordinationPurpose
1.2. Automates communication regarding delivery scheduling, adjustments, estimated arrival, pickup notices, and status changes.
1.3. Ensures that all stakeholders are informed automatically, reducing manual follow-ups, delays, and miscommunications.
1.4. Automatedly generates reminders, confirmations, and last-minute updates for shipments, reception, and dispatch operations.
Trigger Conditions
2.2. Whenever a new order or delivery is logged into the ERP or order management system.
2.3. Automated update of shipment status from the logistics provider.
2.4. Edits or changes to planned delivery windows in inventory or logistics platforms.
Platform Variants (with feature/settings for automation)
3.1. Twilio – Programmable SMS & Voice
• Feature: Automated SMS/voice notification; Configure via Messaging API with trigger on schedule/order status.
3.2. SendGrid – Transactional Email
• Feature: Automated email notifications; API trigger with custom dynamic templates for delivery coordination.
3.3. Slack – API Chat Messaging
• Feature: Automated channel or direct messaging on delivery updates; use chat.postMessage endpoint.
3.4. Microsoft Teams – Graph API
• Feature: Automated scheduled posts in logistics channels; Send activity feed notifications with /teams/{team-id}/sendActivityNotification.
3.5. Google Calendar – Events API
• Feature: Automated event invites with delivery details to stakeholders; use events.insert with scheduling triggers.
3.6. SAP – Event-Driven Workflow
• Feature: Automated workflows using SAP Business Workflow for delivery milestones; trigger email/alerts.
3.7. Oracle NetSuite – SuiteScript
• Feature: Automated scripts for delivery alerts; configure scheduled scripts and email notifications.
3.8. Salesforce – Process Builder
• Feature: Automated notification flows for delivery record updates; use scheduled actions and outbound messaging.
3.9. Zoho CRM – Workflow Rules
• Feature: Automate notifications on delivery module updates; configure mail alert workflows.
3.10. HubSpot – Workflows
• Feature: Automated emails and internal notifications triggered by delivery updates.
3.11. WhatsApp Business API
• Feature: Automated templated WhatsApp notifications for delivery coordination.
3.12. Telegram Bots
• Feature: Automate push messages to suppliers/logistics using Bot API and scheduled bot events.
3.13. Mailgun – Email API
• Feature: Automated scheduled/triggered email notifications for delivery updates.
3.14. Google Chat – Chat API
• Feature: Automate delivery update announcement in team chat spaces using chat.spaces.messages.create.
3.15. Monday.com – Integrations
• Feature: Automated notifications and timeline reminders on delivery pulses.
3.16. Asana – Workflows
• Feature: Automation for task creation/notification on delivery milestones; use rules and webhook triggers.
3.17. Trello – Butler Automation
• Feature: Automated scheduled card comments and delivery notification cards with Butler rules.
3.18. Jira – Automation for Jira
• Feature: Automatically create issues or send notifications when delivery deadlines approach or change.
3.19. Outlook 365 – Calendar API
• Feature: Auto-schedule and send calendar invites for delivery coordination meetings.
3.20. ClickSend – SMS API
• Feature: Automated sending of SMS delivery updates as per schedule or delivery status update.
Benefits
4.2. Ensures all parties receive timely, automatedly triggered delivery notifications and reminders.
4.3. Streamlines logistics with automated, consistent communication, improving on-time delivery.
4.4. Increases supplier and partner satisfaction through clear, automated coordination.
4.5. Automation enables scalable, reliable notification processes for growing wholesale operations.